Delivery Head
Placement Consultant
Bhubaneswar, Odisha, India
Leading recruitment delivery, operations, and stakeholder relations. Developed recruitment plans, designed key KPIs, and established a robust review mechanism. Mentored the recruitment team, optimized productivity through technological interventions, and managed client escalations.Interface with Management to implement policies and procedures in line with the core organizational objectives. Some of the key deliveries include:Spearhead recruitment delivery and operations.Handle Revenue & Operations, P&L Management, SLA Compliance, and stakeholder relationsFoster recruitment plans based on client business hiring needs by performing detailed analysis of market trends, recruitment processing time & short/long-term programsDesigned & implemented key KPI's:Mandates per recruiterSubmission per mandateInterviews to submission ratioOffer to interviews ratioJoining to offer ratioSet Review and Reporting Mechanism – (Dashboards, Metrics) – Daily, Weekly, Biweekly, Monthly, Quarterly & Annual Review-Reporting Mechanism.Mentor and coach the recruitment team. Empower team members to deliver value by providing timely and constructive feedbackOptimise productivity through technological interventionsClient escalation managementPeriodic review with Team and ClientsManage, Mentor and Drive the Recruitment Team to increase their performance, by improving their skills and motivation