Suchi Sachdeva Email & Phone Number

-Re-creating training lessons for new hires to ensure a seamless transition for clients-Leveraging client cost savings, utilization, engagement, and NPS/CSAT data to form cohesive year over year trend analyses -Proactively monitoring KPI’s from Tableau dashboards to strategize for potential cost mitigating solutions for clients-Leading pre-sale analytics.

Richardson, TX

-Consulted with clients’ human resource and financial executives (including C-suite) regarding their members’ health plan data to advise of meaningful changes-Maintained strong relationships with internal sales and clinical partners, as well as outside brokers, to maximize client satisfaction and retention -Consolidated key metrics to form a compelling.

Richardson, Texas

-Helped create, design, and communicate client annual review decks that outline changes in member demographics, financial, and utilization impacts year over year-Shadowed Client Consultants to learn about the analytical, verbal, consultative, and presentation skills required to succeed with my own book of business-Analyzed client specific qualitative and.

-Recruited qualified applicants for market research studies and focus groups-Allocated quotas to ensure the best candidates were recruited for each group leading to tremendous client satisfaction-Addressed clients’ requirements and confirmed criteria was met to avoid critical biases within focus groups-Called potential candidates and interviewed them.

-Gathered quantitative and qualitative data from potential customers to create strong leads for our agents-Close ratio for potential leads ~30% out of those who answered; lead to increase of clients for company’s agents-Generated over 250 potential leads for company’s district for the growth of the company’s clientele-Became lead marketer after about 3.