Sudarshan V Email & Phone Number

Bengaluru, Karnataka, India

> Led the development of a new feature to assign technicians and health care device to the hospitals which reduced the availability downtime.> Managed a cross-functional team of 10, including engineers and designers, to deliver the project on time and under budget.> Conducted competitive analysis to inform product positioning, leading to increase in product adoption.> Created PRD's and presentation to the stakeholders.> Documentation of Vision, Product flow, Product roadmap, user persona etc.> Product backlog refinement based on user persona and reviews.> Conducted internal leadership interviews for product gap analysis.

Bengaluru, Karnataka, India

> Documentation of PRD and Product roadmaps.> Backlog refinement and feature prioritisation.> Market analysis and product placement increased the customer onboarding by 15%.> Managed a cross-functional team of 12, including developers, implementation team and technical support team.> Documented internal training methods and workflows which helped in reduction of customer handling time by 5%.

Bengaluru, Karnataka, India

> Understanding and representing user needs.> Assisted in conducting market research and analysis to guide product development strategies.> Supported senior product managers in roadmap planning and execution.> Participated in agile development processes, contributing to sprint planning and review meetings.> Heading sprint planning, scrum calls and capturing milestones.> Conducted RAID analysis to capture the issue and find resolution.> Improved time-to-market for key products by 15% through optimized resource allocation.

India

> Stakeholder Management and product requirement documentation.> Defining Product Roadmaps and finalising the milestones to align product development to reduce delivery time.> Scrum alignment and created sprint planning.> Product ownership and help senior product manager in shaping the product.> Product feature and capabilities prioritisation.

Bengaluru, Karnataka, India

> Owned product management for {5} utility products, enhancing operational efficiency and user satisfaction.> Working closely with technical support team to prioritise bugs and features for future enhancements.> Handled a team of 10, including Developers, implementation team and technical support team.> Quality analysis of technical support team and improvising customer experience from reviews and customer interviews.

Bengaluru, Karnataka, India

> Technical support for client Michael Kors> Support via Email and calls.> Experience in troubleshooting, printers, scanners, network peripherals and handheld devices.> Basic server troubleshooting.> Preparing weekly reports.

Doctorate In Business Administration, Business Administration And Management, General

Executive Mba, Product Management, 6.5

Activities and Societies: Entrepreneurship Seminars, Personal skill development seminarsPursuing Executive MBA specialisation Product.

Bachelor Of Computer Application, Computer Science, 6.1

Activities and Societies: Event management lead, Rotary club member, Organised various cultural events in collegeBachelor of Computer.