Responsibilities:• Driving sales through a team of 5 key account managers (KAM), 1 Customer relationship manager (CRM), 1 Customer service assurance manager (CSAM) and 1 project delivery manager • Responsible for achieving Sales & Revenue targets from Large Strategic Accounts through effective management of channel partners, which is handled by a team of KAM• Handling Government accounts and RFPs. Responsible for overall project implementation and delivery • Ensure timely… Show more Responsibilities:• Driving sales through a team of 5 key account managers (KAM), 1 Customer relationship manager (CRM), 1 Customer service assurance manager (CSAM) and 1 project delivery manager • Responsible for achieving Sales & Revenue targets from Large Strategic Accounts through effective management of channel partners, which is handled by a team of KAM• Handling Government accounts and RFPs. Responsible for overall project implementation and delivery • Ensure timely deliver and provide support for the services rendered to the Key Accounts by managing a team of Delivery and Assurance managers.• Payment collection for the services rendered through a team of Revenue Assurance Managers.• Reviewing customer requirements, Identifying capabilities for designing resolutions, ensure preparation of ready for Service and project take-off.• Review and update with the network implementation team, ensuring early implementations and identifying prospective scope of work• Responsible for day-to-day operations for account management and also serve as escalation point to customers for service and support.• Build customer loyalty by ensuring smooth implementation and transition of services, through coordination with the project management, customer support, billing functions across both organizations. • Build customized sales pitch highlighting technical superiority with financial benefits for the customers.• Periodic top-level meetings to chart customer’s priorities and review experience from existing services offered, so as to build commitment to the relationship.Achievements:• Awarded National number 1 Group account manager (GAM) for 2015-2016• Awarded best Group account manager (GAM) for Q2’ 15• Number 1 in collections in AP Circle in for 2015-2016• Highest single order delivery of 3 cr in a month• Government RFPs: APRTA, APSFL, APTS Sip trunks Show less

Designation: Zonal Sales HeadResponsibilities:Driving sales through a team of 7 territory managersChannel management: Responsible for building infrastructure, identification of new channels, and profitability and productivity of channelARC Sales Operations: responsible for identification of areas for setting up outlets, identifying the right partners, setting up sales infrastructure, and planning promotional activities to increase foot fallMarket analysis and planning… Show more Designation: Zonal Sales HeadResponsibilities:Driving sales through a team of 7 territory managersChannel management: Responsible for building infrastructure, identification of new channels, and profitability and productivity of channelARC Sales Operations: responsible for identification of areas for setting up outlets, identifying the right partners, setting up sales infrastructure, and planning promotional activities to increase foot fallMarket analysis and planning products and schemes in line with competitionResponsible for implementation of Policies / adherence such as Documentation Policy, AVCV Policy for new activationsResponsible for the growth of base and revenue for the post paid base of Hyderabad zoneMeasuring and managing performance of channel partners operations, ensuring productivity norms and corrective actions are executedDesignation: 3G Sales HeadResponsibilities:Drive roll out of 3G towns with a team of 9 TM’s across zonesBuild distribution network for data cardsTraining and market readiness of tradeSetting up experience counters and launch customer promo offersHandle data card product for corporatesAchievements:Awarded best Zonal manager for 2012 - 2013Awarded the star team award for the financial year 2011 - 2012Winner of 3 consecutive quarterly contests as Best Zonal Sales HeadIncreased channels from 22 to 43 in a span of a yearIncreased the revenue (Hyderabad Zone) from 77 million to 97 million and the customer base from 73,000 to 113,000 Show less

DATA lead - Enterprise Responsibilities:Design and customize data plans for corporatesMarket analysis and positioning of data cards for enterprise segmentDrive channels for IOCR segment (handling sales team of 3 TM’s with 8 channels)Mapping client’s requirements &providing customized solutions and plans for corporatesResponsible for achieving Data card targets and revenue growth in data cardsBudget allocation and promotional offers for customersEnterprise… Show more DATA lead - Enterprise Responsibilities:Design and customize data plans for corporatesMarket analysis and positioning of data cards for enterprise segmentDrive channels for IOCR segment (handling sales team of 3 TM’s with 8 channels)Mapping client’s requirements &providing customized solutions and plans for corporatesResponsible for achieving Data card targets and revenue growth in data cardsBudget allocation and promotional offers for customersEnterprise IOCR lead Responsibilities:Managing a team of 140 DST with a team of 4 channel managersResponsible for the recruitment, training , retention and productivity of direct sales teamEnsure profitability of DST operationsMapping client’s requirements &providing customized solutions and plans for corporate employeesDrive operational excellence set as a standard and ensuring adherence to the standard operating proceduresResponsible for achieving base and revenue growthAchievements:Launched photon and taken AP to top position in enterprise salesStood no 1 in GSM SalesResponsible to take DST operations from a level of 700 to 2600Played an instrumental role in reducing churn from 2.5% to 1.2% from DST operationsTop IOCR state nationallyHighest productivity across south zone Show less

Handling 4 channels with 3 relationship managersMeasuring and managing performance of channel partners operations, ensuring productivity normsLeading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of targetsResponsible for bad debt percentage to be under prescribed normAchievements:Promoted to district manager within a span of one yearWon Bangkok national contestLowest bad debt percentage in the… Show more Handling 4 channels with 3 relationship managersMeasuring and managing performance of channel partners operations, ensuring productivity normsLeading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of targetsResponsible for bad debt percentage to be under prescribed normAchievements:Promoted to district manager within a span of one yearWon Bangkok national contestLowest bad debt percentage in the state Show less

Responsible for the procurement as well as disbursal of personal loansEnsure proper credit assessment and loan eligibility for the right customerPlanning and execution of the sales strategy in accordance with the dynamics of the marketResponsible for the collections portfolioAchievements:Took the branch to 6th position nationally from 28th positionStarted alternate channels in post offices and hpclCertified risk analyst certification

Handling floor walk-insService requests closure for the hubResponsible for floor sales targetsResponsible for bill collections and cash postingsHandled post paid activations for the HUB