Sudeshna Dey Email & Phone Number

India

Hyderabad, Telangana, India

Pune Area, India

Delivered expert clerical support by efficiently handling wide range of routine and special requirements. Oversaw appointment scheduling and itinerary coordination for both clients and personnel. Managed CRM database, including troubleshooting, maintenance, updates and report generation. Arranged corporate and office conferences for company employees and guests. Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving. Managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff. Completed schedules, shift reports and other business documentation. Communicated repair needs to maintenance staff. Assigned housekeeping staff to specific shifts based on abilities and daily requirements. Created and implemented training programs to enhance employee performance.

Kolkata

Managed promotional in-store signage and displays and re-stocked merchandise. Created owners or advocated for the brand. Increased sales by offering advice on purchases and promoting additional products and offering niche class demonstrations. Improved operational efficiencies while managing customer requests, store inventory, transactions, new purchase orders and efficient reporting. Conducted ongoing staff development as senior employee to help new employees in getting sync with the organization. Managed day-to-day staffing and handled scheduling for all store employees in absence of the Store Manager. Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

Kolkata Area, India

Applied sales skills to maintain full hotel occupancy. Double-checked room assignments to support accuracy and specialized customer service. Arranged transportation to and from local airport and transit centers for guests. Checked guests into and out of hotel. Booked appointments, accepted payments and answered guest questions. Resolved complaints regarding housekeeping and room service. Handled check-in and check-outs of guests daily by assigning rooms, administering keys and answering questions. Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety. Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.