Eminent HR is a highly effective executive search firm dedicated to serving specialized recruitment of well-known, respected clients seeking top talent in a variety of industries and levels.Established in 2007, Eminent HR is equipped with an integrated IT System, experienced recruitment consultants, and proven searching method.We maintain an extensive database of candidates and we invest heavily in this database to ensure that our client have access to the best candidates in the… Show more Eminent HR is a highly effective executive search firm dedicated to serving specialized recruitment of well-known, respected clients seeking top talent in a variety of industries and levels.Established in 2007, Eminent HR is equipped with an integrated IT System, experienced recruitment consultants, and proven searching method.We maintain an extensive database of candidates and we invest heavily in this database to ensure that our client have access to the best candidates in the marketplace.Furthermore, our recruitment consultants have a team of dedicated researchers to network across the marketplace in order to identify the best candidates.With a good track record of manager to upper executive level placements throughout India, Our integrated IT system provides linkage between Jobseekers, Employers and Consultants. Eminent HR is the only executive search company that has successfully combined job portal system with headhunting recruitment system.Our Recruitment Consultants are pro-active and responsive to our clients’ needs and strive for effective deliverance of fitted qualified candidates within the time range required. Show less

Contactx Resource Management Pvt. Ltd is Founded in 2001 Contactx is a headquartered in Andheri E Mumbai with offices in Delhi , Chennai and Pune with a team of over 55+ consultants Service Offerings:• Executive Search• Contingency Search• Greenfield Hiring• Contract Staffing• SME HR ServicesPractice Areas:• Pharmaceuticals, Healthcare & Biotech.• Engineering , Manufacturing &Infrastructure.• BFSI , Consulting & Advisory• KPO , Research… Show more Contactx Resource Management Pvt. Ltd is Founded in 2001 Contactx is a headquartered in Andheri E Mumbai with offices in Delhi , Chennai and Pune with a team of over 55+ consultants Service Offerings:• Executive Search• Contingency Search• Greenfield Hiring• Contract Staffing• SME HR ServicesPractice Areas:• Pharmaceuticals, Healthcare & Biotech.• Engineering , Manufacturing &Infrastructure.• BFSI , Consulting & Advisory• KPO , Research and Analytics• Shipping , Freight Forwarding, Logistics,• FMCG, Telecom and Retail.• Media and Advertising• Information Technology Show less

 Managing all India customer service for day to day back office operations like application verification, customer service related issues. Gathering / updating data to maintain departmental records and databases. Establishing and maintaining files and records for the office. Monitoring / coordinating activities as appropriate & preparing internal reports for management.  Preparing written documentation and correspondence for the office, evaluating incoming & outgoing correspondence… Show more  Managing all India customer service for day to day back office operations like application verification, customer service related issues. Gathering / updating data to maintain departmental records and databases. Establishing and maintaining files and records for the office. Monitoring / coordinating activities as appropriate & preparing internal reports for management.  Preparing written documentation and correspondence for the office, evaluating incoming & outgoing correspondence and preparing responses as appropriate. Proven ability in handling operations, enhancing internal controls & productivity improvements.  Prompt resolution of escalated client concerns and disputes as per service quality standards.  Ensuring minimum turnaround time for resolving customer complaints & maintaining customer satisfaction levels. Identifying causes for dissatisfaction among customers & taking steps to over come the same.  Interacting with clients, understanding and analyzing customer requirements, thereby aligning the process to achieve SLAs. Possess excellent interpersonal, communication skills and excellent track record in team management, customer relationship management and planning. Experience in handling operations, client servicing and team management activities. Formulating company performance reports and analyzing them as per company prospect.  Designing reporting formats to provide accurate information in a clear and concise manner.  Surveying the history of current reporting used to analyze for time utilization, consistency and accuracy.  Skilled in effectively managing documents for streamlining systems to facilitate achievement of organizational objectives and help in ensuring profitability of operations. Show less