Sudhir Tripathi

Sudhir Tripathi Email and Phone Number

Associate Director at KPMG India|| Digital Strategy || TMT @ KPMG India
Building No. 10, 8th Floor, Tower B,, DLF Cyber City,Phase II,India
Sudhir Tripathi's Location
Bengaluru, Karnataka, India, India
Sudhir Tripathi's Contact Details
About Sudhir Tripathi

Over 13 years of experience as Management consultant mainly in Telecom sector. Extensive consulting experience in Business transformation programs across clients in Europe, APAC and Middle East geographiesExperienced in Business development and Account management with focus on client strategy analysis, mapping of offerings with client goals and coordinating with wider organization to pitch right solutions to clientsEnthusiastic about Telecom Sustainability with focus on asset building and business developmentMy dexterity lies in the following: - Telecom Business process transformation- Digital and Customer experience strategy - Omnichannel strategy- OSS/BSS strategy- Fiber Networks launch- Client relationship management- Program and project management with focus on delivery- Digital transformation- Business development with focus on selling solutions to clients- Account management and growthPublished a few POVs on various topics concerning TelcosExposure to multicultural environments and well-travelled for client assignmentsSome of the key engagements worked so far:- Fiber Joint venture launch for a European telco- Digital strategy design for a Middle East telco- Digital transformation program management for a Middle East telco- NOC process transformation for a Australian Telco- B2B Digitization program for Australian Telco- Tennis Digital strategy- 4G Product launch for a UK telco- Joint GTM strategy- Siebel CRM solution architect for Australian telco- Demand management for UK Satellite operatorIndustry:Telecom, Media and TechnologyCertifications: Scrum Master, SAFe Agilist (5.1), Certified Scrum Product owner, TMFORUM Open Digital Frameworkx (Foundation), PRINCE 2

Sudhir Tripathi's Current Company Details
KPMG India

Kpmg India

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Associate Director at KPMG India|| Digital Strategy || TMT
Building No. 10, 8th Floor, Tower B,, DLF Cyber City,Phase II,India
Website:
social.kpmg/contactus
Employees:
29581
Sudhir Tripathi Work Experience Details
  • Kpmg India
    Associate Director | Digital Strategy
    Kpmg India Feb 2024 - Present
    Bengaluru, Karnataka, India
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  • Capgemini Invent
    Senior Manager
    Capgemini Invent Apr 2022 - Feb 2024
    Bengaluru, Karnataka, India
    1. Fiber JV Rollout for a Belgian Telco: Contributed in network rollout planning, setting up Customer acquisition and activation process(Sales and Fulfillment), operational report analysis, continual process improvements 2. Telco Sustainability India co-lead: Focus on asset creation, offering development, Account development, develop relationships with clients with an aim to bring in new business
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  • Capgemini Invent
    Manager
    Capgemini Invent Jan 2021 - Apr 2022
    Bangalore Urban, Karnataka, India
    1. Fiber JV rollout2. Telco Sustainability India co-lead
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  • Infosys Consulting
    Senior Business Consultant
    Infosys Consulting Nov 2018 - Jan 2021
    Bangalore
    1. Worked as a Process transformation consultant for Network Operations Center(NOC) for an Australian telco. Eliminated waste through process re-engineering and created TO BE automated process. Transformed the operating model into lean and horizontal model. Achieved cost savings of 12-15% YoY2. Infosys, at a senior leadership level, had undertaken an initiative to design a Tennis Digital Strategy with a vision to be the ‘most preferred Digital Partner in the Tennis world’. As a Lead Strategy consultant, I led a team of consultants to study the tennis ecosystem and trends, identify stakeholder issues, conceptualized Digital Initiatives, conduct a DFV analysis and design a Roadmap that would help Infosys achieve its vision in Tennis.2. A Malaysia based Telco major had initiated a ERP transformation program. As a change management consultant, I conducted Change impact assessment(CIA) across ERP modules/sub-modules to identify the key changes that would impact the client teams.3. Worked as an Innovation consultant on the ‘Future of Industries’(in this case, Telco Industry). Analyzed the issues faced by telco players and identified futuristic digital trends, conceptualized futuristic use cases a telco should implement to improve internal operations and launch B2B and B2C offerings, identified new innovative Business models and new revenue streams for the futuristic telcos
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  • Accenture Strategy
    Consultant
    Accenture Strategy Nov 2016 - Oct 2018
    Bengaluru Area, India
    Worked across multiple Telco clients in varied Management consulting roles.- Key skills: Digital Strategy, Program and Project management, Business Process Transformation, Digital Customer experience, Omni-channel Customer Journeys, AS IS pain points analysis, Business Analysis, CRM Solution Architecture, Research analyst, Client\stakeholders managementKey engagements:- B2B Business Process Transformation for a Australia Telco Major: Go To Market(GTM) for B2B products, Product conceptualization, Process Transformation consultant for B2B Products, Identifying the pain points in AS IS process and transforming the customer acquisition and activation process(Sales, fulfilment and orchestration) by implementing Automation, RPA cost benefit analysis- Digital Transformation Program/Project Management for a Middle East Telco Major: Worked as a project/program manager for an Organization wide Digital Transformation Program that involves multiple stakeholders, delivered 75% of the Digital Initiatives, the program having a CXO level visibility.- Digital Strategy Consultant for a Middle East Telco Major: Worked as a Digital Strategy consultant for complete Revamp of the Telco’s Digital Channels to help with an aim to provide best Digital customer experience and Develop Omni-channel capabilities. AS IS and TO BE process, mystery shopping, list of Digital Initiatives with charters, Digital roadmap, Business case set up, Digital KPIs for the program
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  • Accenture Strategy
    Analyst
    Accenture Strategy Nov 2013 - Nov 2016
    Bangalore
    Key engagements:- Siebel CRM Solution Architect: Worked as Siebel CRM Solution Architect for Australian Telco Major. Apart from the functional\technical aspects of CRM, the role also involved client\stakeholder management, thus leading to high client interaction\visibility.- PMO\Business analyst: Worked as PMO\Business Analyst for US Cable Service Provider for a project that involved SalesForce\CPQ customization.- M&E Research analyst for Japanese Telco major: Worked as analyst for a Japan based Telco major in a project that involved identification of M&E targets in the domain of Cloud based Infrastructure and ERP products.
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  • Capgemini
    Business Analyst
    Capgemini Jun 2012 - Nov 2013
    Bengaluru
    Worked as a Functional Consultant for Multiple Projects for a UK Telecom Major. The areas of Expertise includes Telecom Billing,CRM,Provisioning, Mediation and SAP.Assisting the Management Team in Planning and Design phase of Projects.Areas of Responsibility includes Requirement Review, Functional Analysis,Impact analysis on systems, Generating End to End High Level Test Plan and Providing functional consulting to execution team
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  • Cognizant Technology Solutions
    Programmer Analyst
    Cognizant Technology Solutions Feb 2009 - Jun 2010
    Pune
    Worked as a Programmer Analyst in Cognizant in Banking and Financial sector for a US Banking Major in Asset Management Domain
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Sudhir Tripathi Skills

Business Analysis Crm Telecom Bss Rfp Digital Strategy Program Management Project Management Functional Consulting Telecom Billing Requirement Analysis Telecom Mediation Business Process Mapping Etom Digital Customer Experience Omni Channel Customer Journeys

Sudhir Tripathi Education Details

Frequently Asked Questions about Sudhir Tripathi

What company does Sudhir Tripathi work for?

Sudhir Tripathi works for Kpmg India

What is Sudhir Tripathi's role at the current company?

Sudhir Tripathi's current role is Associate Director at KPMG India|| Digital Strategy || TMT.

What is Sudhir Tripathi's email address?

Sudhir Tripathi's email address is tr****@****ail.com

What schools did Sudhir Tripathi attend?

Sudhir Tripathi attended Symbiosis Institute Of Digital & Telecom Management (Sidtm), Pune, Government College Of Engineering, Amravati, Thakur College, St. Xaviers High School.

What skills is Sudhir Tripathi known for?

Sudhir Tripathi has skills like Business Analysis, Crm, Telecom Bss, Rfp, Digital Strategy, Program Management, Project Management, Functional Consulting, Telecom Billing, Requirement Analysis, Telecom Mediation, Business Process Mapping.

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