Sudin Puri Email & Phone Number

Sydney, New South Wales, Australia

Troubleshoot various issues mainly related to wireless connection, BSOD issues, Driver issuesand issues related to update of Windows and application.• Manage Microsoft Teams calling and comply with all reasonable directions given by the ITManager and manage and assist with video conferencing and audio-visual equipment.• Report to the level 2 and level 3 support team and make incident report for customer issues.• Server infrastructure including Active Directory, DNS, Windows Servers (2012-2019), DHCP, Microsoft Exchange• Worked in office 365 administration for account creation, deletion, update, MFA configuration, managing groups, password recovery bulk user update.• Provide user guides for staff to help reduce unnecessary direct contact using SharePoint.• User management, conditional access and software update using Intune.

3/595-615 Princes Hwy, Tempe Nsw 2044