With over 16+ years of experience as an IT strategist and seasoned techno-business professional, I have demonstrated expertise in leveraging technology to enhance enterprise capabilities in highly diversified and globalised environments. My focus on data-driven approaches has consistently delivered rapid operational and service delivery improvements.As a highly accomplished technology leader, I excel in directing company-wide IT infrastructure strategy and driving transformation programs. Collaborating with cross-functional teams, global partners, vendors, and stakeholders, I benchmark the corporate landscape, enhance user experience, and drive productivity. My ability to track KPIs beyond traditional metrics ensures continuous digitisation, automation, and profitable business partnerships.Key Skills:• Board-level technology consulting, translating business needs into actionable technology requirements.• Leadership in architecting scalable and performance-oriented IT infrastructure solutions.• Expertise in IT security, overseeing enterprise security architecture and project operations.• Proven track record of building and coaching diverse teams in network and IT-related disciplines.Highlights:• Established offshore NOC and SOC operations, overseeing service delivery, compliance, and governance.• Designed service offerings and produced a comprehensive Service Catalogue, resulting in new business opportunities.• Implemented ISO certifications and ensured compliance with industry standards and best practices.• Enabled clients to achieve PCI DSS compliance and adhere to GDPR guidelines.• Successfully optimised workflows, restructured teams, and achieved significant cost reduction.• Demonstrated unwavering commitment and built long-term customer relationships during major incidents and cyber-attacks.• Registered the organisation in the prestigious G-Cloud framework, enabling the provision of IT services to the public sector.If you feel, I could be a strong addition to your team, please feel free to connect with me at: Sudipto.Basu@outlook.com