Sue Chamberlain Email and Phone Number

Deliver the Commercial Portfolio for the North Division. Consult and provide L&D support for the Regional Leadership team of East Midlands North.• Build strong relationships with all stakeholders internally and externally• Consult with Regional Leadership Teams to determine their needs and deliver or provide bespoke solutions• Support Regional Teams in delivering and exceeding KPI’s including Sales, Service, Costs and Talent by identifying skills gaps• Plan and Organise personal calendar/workload to ensure all objectives and deadlines are met• Provide Leadership Development for Regional Leadership Teams• High Quality Facilitation of Training Portfolio to engage and motivate Retail Teams across UK and Northern Ireland• Strong Coaching Skills on a 1:1 or group basis• Support the design and continuous improvement of learning products by collaboration with the Central Design Team• Support the roll out of Apprenticeships across the business in partnership with Learn Direct.• Collaborated with external suppliers on ad hoc projects to deliver professional, cost effective solutions

Consult and provide L&D support for the Outlet Division Nationally• Build strong relationships with Outlet Divisional Team and Head Office Stakeholders• Consult with Divisional Leadership Team to determine their needs and deliver or provide bespoke solutions• Support Divisional Team in delivering and exceeding KPI’s including Sales, Service, Costs and Talent by identifying skills gaps• Plan and Organise personal calendar/workload to ensure all objectives and deadlines are met• Provide Leadership Development for Divisional Leadership Teams• Strong Coaching Skills on a 1:1 basis

Consult and provide L&D support to the Central London and London City Regions

Customer Experience.Guardian of the Brand.People Developer.Project Manager.

Customer Experience.Profitability.Health and Safety.Loss Prevention.