Sue Lloyd Email and Phone Number

Responsibilities• Senior Lead Business Analyst for Retail Products IT Delivery Portfolio, £36M(2013) – £75M(2017), having Business Analysis oversight over multiple complex programmes covering Banking, Savings, Debit Cards, Loans, Sharedealing, Wealth & Specialist Brands.• Accountable for the delivery of business analysis on multiple Legal, Regulation and Mandatory programmes e.g. EUPAD, HTB, FISA, for the analysis of Retail IT system impacts on Group wide programmes e.g. GDPR, PSD2 and… Show more Responsibilities• Senior Lead Business Analyst for Retail Products IT Delivery Portfolio, £36M(2013) – £75M(2017), having Business Analysis oversight over multiple complex programmes covering Banking, Savings, Debit Cards, Loans, Sharedealing, Wealth & Specialist Brands.• Accountable for the delivery of business analysis on multiple Legal, Regulation and Mandatory programmes e.g. EUPAD, HTB, FISA, for the analysis of Retail IT system impacts on Group wide programmes e.g. GDPR, PSD2 and additionally for business analysis on multiple business leading change programmes.• Leading, developing and transforming team of up to 7 Lead Business Analysts and @ 30 Business Analysts.• Senior Leader within Retail Products CIO accountable for providing strategic, commercial and operational input for multi-disciplined team, delivering strong commercial and operational governance for the BA team and driving forward transformational initiatives.Achievements• Personally chosen to work as part of a small, core team of discipline experts and senior leaders re-designing the organisational and operational structures for the whole of Retail IT CIO; £200M IT change portfolio, 600 permanent staff. • Restructured and rescaled business analysis team to meet the commercial, operational and transformational challenges of the organisation. Leveraging partner sourcing model and employing new methods of working to ensure continued quality business analysis. • Driven forward ‘one BA team’ strategy leveraging across-structure collaboration, knowledge share and Agile ways of working. • Led Transformation Engineering roadmap and reporting initiative covering initiatives on DevOps, Agile, Team Autonomy, Test Automation, Continuous Integration & more.• Broadened my personal commercial awareness through building collaboration and exploration opportunities; led team to innovation lab on open banking and organised 'TED' talks on AI and Robotics. Show less

Responsibilities • Lead Business Analyst for the Mortgages Programme element of the Lloyds Bank divestment to TSB (@ £25M); setting requirements approach, estimating effort, planning and monitoring activity and reporting progress at programme level. Leading team of analysts delivering requirements artefacts (circa 11K requirements) to multiple projects. Working closely with design & delivery Leads to ensure effective IT solution. • Lead Business Analyst for the Mortgages Strategic… Show more Responsibilities • Lead Business Analyst for the Mortgages Programme element of the Lloyds Bank divestment to TSB (@ £25M); setting requirements approach, estimating effort, planning and monitoring activity and reporting progress at programme level. Leading team of analysts delivering requirements artefacts (circa 11K requirements) to multiple projects. Working closely with design & delivery Leads to ensure effective IT solution. • Lead Business Analyst for the Mortgages Strategic Business Intelligence Programme (@ £7M); leading team of on-shore and off-shore business analysts delivering data & functional requirements. • Lead Business Analyst for a number of cross divisional, cross estate projects, @ £2 – 5M budgets. Defining and controlling scope, gathering, analysing and gaining sign off of requirements, managing stakeholders and liaising with development teams and solution architects to ensure effective solution definition.• Study IT Project Manager for a number of cross divisional, cross estate projects, @ £2 – 5M budgets. Producing Initial Business Case level costs, managing resources, controlling budget, identifying and managing risks & issues and managing stakeholders.• Acting Account Manager for Interim Marketing Director.Achievements• Delivery of signed off and baselined requirements for multiple projects within the Verde Mortgage Programme to challenging timescales and within a volatile and ambiguous environment. • Recognition of contribution and capability leading to two grade promotion to Senior Lead Business Analyst role.• Gaining high marks in both ISEB Diploma in Business Analysis and Prince2 qualifications. Show less

• Leading teams of analysts and developers to deliver small to medium scale projects across Mortgage and Investment portfolio. Responsible for day to day task management, schedule & implementation planning, risk & issue management, scope & requirements definition & management and managing stakeholder relationships. • Managing objective setting and conducting annual appraisals for individuals working within direct team or wider delivery area and conducting recruitment… Show more • Leading teams of analysts and developers to deliver small to medium scale projects across Mortgage and Investment portfolio. Responsible for day to day task management, schedule & implementation planning, risk & issue management, scope & requirements definition & management and managing stakeholder relationships. • Managing objective setting and conducting annual appraisals for individuals working within direct team or wider delivery area and conducting recruitment interviewsAchievements• Continuing to successfully lead initiatives whilst working part-time and subsequently in job share arrangement.• Promoted several grades within first few years.• Obtaining exceeds expectation rating for a number of years. Show less