Sue O'Neil (Chambers)
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Sue O'Neil (Chambers) Email & Phone Number

Global Vice President of Customer Success at Cyclr - Accelerate your SaaS integration roadmap
Location: Oakville, Ontario, Canada 12 work roles 1 school
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Current company
Cyclr - Accelerate your SaaS integration roadmap
Role
Global Vice President of Customer Success
Location
Oakville, Ontario, Canada
Company size
87 employees

Who is Sue O'Neil (Chambers)? Overview

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Sue O'Neil (Chambers) is listed as Global Vice President of Customer Success at Cyclr - Accelerate your SaaS integration roadmap, a with 87 employees, based in Oakville, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Sue O'Neil (Chambers).

Sue O'Neil (Chambers) previously worked as VP of Partner Success at Madgex: A Wiley Brand and Managing Director, North America at Madgex. Sue O'Neil (Chambers) holds B.Com, Commerce from Mcmaster University.

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Cyclr - Accelerate your SaaS integration roadmap

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Profile bio

About Sue O'Neil (Chambers)

I’m a senior Customer Success leader. I know "what great looks like" and make it happen for my colleagues, customers and company. This is what drives me... Every. Single. Day. I’m consistently known as the “go-to” person, everywhere I've worked. One of my greatest compliments at work was having three clients successfully join my company — one as my team member, one as my colleague, and one as my executive manager.With experience in diverse technology, data and B2B SaaS products, I achieve recurring revenue through problem solving, exceptional client experiences and processes that deliver value, retention, and loyalty.I am strategically minded, detail-oriented, technically literate and accomplished in creating and implementing programs for market leaders across a variety of industries, including healthcare, finance, media and technology.I am recognized for anticipating challenges, resolving them proactively, improving collaborative communication and optimizing processes to ensure long-term success. Key Competencies: Customer Engagement & Relationship Management, Value-Focused Strategy & Execution, Problem Solving, Research, Data-Driven Decision Making, Solution Development, Change Management, Cross-Functional & Team Leadership, Communication, Financial Management

Current workplace

Sue O'Neil (Chambers)'s current company

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Cyclr - Accelerate your SaaS integration roadmap
Cyclr - Accelerate Your Saas Integration Roadmap
Global Vice President of Customer Success
Oakville, ON, CA
Website
madgex.com
Employees
87
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12 roles

Sue O'Neil (Chambers) work experience

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Vp Of Partner Success

Current
Madgex: A Wiley Brand

Oakville, Ontario

Market-leading career center SaaS solutions for clients including The New England Journal of Medicine, The Washington Post, American Association for the Advancement of Science, The Financial Times.Led the strategic planning, creation, development, and execution of our partner success program in the United States, Canada, UK and EU.

Sep 2018 - Present

Managing Director, North America

Madgex

Oakville, Ontario

Responsible for the overall operation and expanding team for Madgex within North America.Role includes:* Managing North America operational effectiveness & alignment of the Canadian branch office* Advising and developing strategies & material for North America in Marketing, Sales, Product, HR, Client Services and Support* Technical solution development* Product and strategic partnership management* Developing and maintaining senior relationships within client base * Senior contact and speaker at industry & client events* Location management* Aligning the Canadian branch office culture with our UK head office * P&L management* Team management of Client Service and Account Management, Project and Support Development, Project Management, Business Development

Sep 2015 - Sep 2018

Account Director, North America

Madgex

Oakville, Ontario

Responsible for the Account Management for Madgex in North America covering clients from a wide variety of industries and locations.Role includes:* Commercial awareness - understand client organizations and businesses* Account development planning & projects - review existing opportunities for growth and methods to help our clients* Analytics/data interpretation to assist with client strategy* Develop and maintain senior relationships within client base* Market analysis - understand opportunities / threats to our clients / us* Product development - assisting in product development to align our product strategy with our client commercial and market requirements* New business development - providing support on new business development via presentations, collateral and responses to RFP's* Operations and Support - liaise business needs to support delivery of services* Client training

Mar 2012 - Sep 2015

Vp, Client Services

The Westhorpe Group

Toronto, Canada Area

The Westhorpe Group is a business development consultancy made up of a cross section of experts lead by Paul Westhorpe, a veteran in the digital space and a career entrepreneur.As VP Client Services, I was responsible for the delivery of high-quality B2B software systems, integrations & programs for top-tier, market-leading clients.

Jan 2012 - Feb 2014

Vp, Client Services

Bamboo Cricket

Toronto, Canada Area

Responsible for managing the Client Services team for all aspects of client engagement. For clients, this includes initial client prospect analysis, requirements gathering, custom development scoping, customized program recommendations and implementation, ongoing account service and support. For the Bamboo Cricket team, this includes a continual evaluation of product innovation opportunities, refining internal processes, team and resource management, and financial management.

Jun 2009 - Feb 2014

Director, Project Management Office

Dthree Inc.

Mississauga, Ontario

Jan 2006 - May 2006

Director, Business Operations

Beer.Com

Mississauga, Ontario

Mar 2004 - Dec 2005

Director Of Client Service

Integram Marketing Group

Oakville, Ontario

Sep 2000 - Aug 2003
Team & coworkers

Colleagues at Cyclr - Accelerate your SaaS integration roadmap

Other employees you can reach at madgex.com. View company contacts for 87 employees →

SJ Steven Johnson Steven Johnson Colleague at Cyclr - Accelerate Your Saas Integration RoadmapUckfield, England, United Kingdom View → JG John Garbo John Garbo Colleague at Cyclr - Accelerate Your Saas Integration RoadmapBoston, Massachusetts, United States View → BP Balint Pardi Balint Pardi Colleague at Cyclr - Accelerate Your Saas Integration RoadmapGreater Brighton And Hove Area, United Kingdom View → TC Trevor Cobbett Trevor Cobbett Colleague at Cyclr - Accelerate Your Saas Integration RoadmapGreater Brighton And Hove Area, United Kingdom View → MB Megan B. Megan B. Colleague at Cyclr - Accelerate Your Saas Integration RoadmapToronto, Ontario, Canada View → LP Lisdanay P. Lisdanay P. Colleague at Cyclr - Accelerate Your Saas Integration RoadmapNew York City Metropolitan Area, United States View → JO Jim O'Neill Jim O'Neill Colleague at Cyclr - Accelerate Your Saas Integration RoadmapGreater Brighton And Hove Area, United Kingdom View → SS Sarabjot Singh Sarabjot Singh Colleague at Cyclr - Accelerate Your Saas Integration RoadmapCrawley, England, United Kingdom View → MB Matt Bain Matt Bain Colleague at Cyclr - Accelerate Your Saas Integration RoadmapGreater Brighton And Hove Area, United Kingdom View → JJ John(Jack) Jamison John(Jack) Jamison Colleague at Cyclr - Accelerate Your Saas Integration RoadmapGreater Brighton And Hove Area, United Kingdom View →
1 education record

Sue O'Neil (Chambers) education

FAQ

Frequently asked questions about Sue O'Neil (Chambers)

Quick answers generated from the profile data available on this page.

What company does Sue O'Neil (Chambers) work for?

Sue O'Neil (Chambers) works for Cyclr - Accelerate your SaaS integration roadmap.

What is Sue O'Neil (Chambers)'s role at Cyclr - Accelerate your SaaS integration roadmap?

Sue O'Neil (Chambers) is listed as Global Vice President of Customer Success at Cyclr - Accelerate your SaaS integration roadmap.

Where is Sue O'Neil (Chambers) based?

Sue O'Neil (Chambers) is based in Oakville, Ontario, Canada while working with Cyclr - Accelerate your SaaS integration roadmap.

What companies has Sue O'Neil (Chambers) worked for?

Sue O'Neil (Chambers) has worked for Cyclr - Accelerate Your Saas Integration Roadmap, Madgex: A Wiley Brand, Madgex, The Westhorpe Group, and Bamboo Cricket.

Who are Sue O'Neil (Chambers)'s colleagues at Cyclr - Accelerate your SaaS integration roadmap?

Sue O'Neil (Chambers)'s colleagues at Cyclr - Accelerate your SaaS integration roadmap include Steven Johnson, John Garbo, Balint Pardi, Trevor Cobbett, and Megan B..

How can I contact Sue O'Neil (Chambers)?

You can use AeroLeads to view verified contact signals for Sue O'Neil (Chambers) at Cyclr - Accelerate your SaaS integration roadmap, including work email, phone, and LinkedIn data when available.

What schools did Sue O'Neil (Chambers) attend?

Sue O'Neil (Chambers) holds B.Com, Commerce from Mcmaster University.

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