Sue Ruiz Email & Phone Number

Program management of learning path for new workplace transformation.

Rocklin, California, United States

Defined, developed, and delivered on-boarding, professional skills, and leadership training to expertly support transformation initiatives.-Created 'training-in-a-box' with facilitator guides, exercises, and tool kits for additional reinforcement and skill development, resulting in rapid application of learning-Directed a logistics team supporting the development and deployment of process and policy training resulting in users operating effectively in the changed IT environment.

Sacramento, California Area

Mobilized a high-performing team of individuals supporting the HR Talent Enablement function. -Orchestrated the migration of our learning management system from Hewlett Packard Enterprise to Micro Focus with a viable learning platform available to all employees on Day 1.-Achieved a 50% improvement in turn around time by leaning processes for vendor management, budgeting, and course life-cycle management.

Roseville, California, United States

Empowered a team that provided the resources, processes, reports, and documentation to enable training development and delivery-Maximized operational efficiencies, improving turnaround time and quality metrics by 25%-Executed the division of Learning and Development during the split of HP and the spin-merge of the Enterprise Services division to CSC, resulting in fully functional, independent organizations.

Roseville, California, United States

Enabled a team of highly skilled individuals to support the delivery of training-Optimized Learning and Development processes and procedures resulting in 25% improvement in turnaround times.-Developed a 'Report Center,' standardizing metrics reporting for improved ease of use in quarterly business reviews

Roseville, California, United States

Organized programs and activities in accordance with the mission and goals of the organization and designed new programs to support its strategic direction-Oversaw the sales solutions portfolio, driving greater capabilities in horizontal and industry solutions selling by developing just-in-time learning products-Coordinated strategic transformation programs, achieving 100% readiness for newly implemented roles and responsibilities-Accelerated operational excellence initiatives, resulting in higher class attendance rates and evaluation scores-Developed and deployed a customer operations curriculum, delivering a 50% improvement in quality metrics

Roseville, California, United States

Master Of Business Administration - Mba

Ba, Political Science, Spanish