Sue Smith Email & Phone Number

Green Bay, Wi, Us

Green Bay, Wisconsin Metropolitan Area

Green Bay, Wisconsin Area

Green Bay, Wisconsin Area

Software Training and support. Stoneprism software has created a simple, automated and efficient dental membership management solution. It's an easy to create in-house savings plan that can be uniquely designed to provide services to patients at a low monthly or annual cost. It's a great way to grow and add value to any practice!

Appleton, Wi

425 Better Way Appleton, Wi

Green Bay, Wisconsin Area

Managed cross functional project team to implement Salesforce.com per national council standards to increase girl and volunteer memberships. Supported documentation of current and future state processes, clean up and creation of required data, data migration, testing and training including status reporting and executive reviews. Implemented on time and under budget.

Kohler, Wi

Managed project teams including business, IT and consultants to meet internal audit requirements, improve processes to gain efficiencies, reduce costs, and allow for improved management reporting in order to make the best business decisions.• Managed an IT and consulting team to upgrade the Global Risk Compliance system and install new workflows to allow a documented review and approval of emergency system access to meet internal audit requirements.• Supported an IT and business project team to implement a Legal e-billing management system allowing work to be done in house more efficiently with less cost including an automated interface to the enterprise Accounts Payable system.• Managed an IT, business and consulting team to initiate, plan and configure a global sales project tracking solution to proactively plan sales activities, increase the project win rate and provide management the visibility to make the best decisions for the business.

Green Bay, Wisconsin Area

Supported Enterprise Project Management process within IT, managed projects for design of Global Accounting practices and implemented business process improvements to increase efficiency.• Managed a business and consulting team to redesign the Chart of Accounts to support a global business including related financial processes and reporting.• Created a common platform for more robust financial reporting to deliver expert advice to Schreiber partners• Design allowed for consolidation of financials with international entities in a timely and efficient manner• Created a roadmap to facilitate rollout to international entities• Managed a business and consulting team to replace the Packaging Art and Promotions system to mitigate risks with the current system and gain efficiencies estimated at 1,800 hours per year and 6.4% improvement in speed to market.• Managed business team through vendor selection process• Documented and streamlined all business process within the Creative department• Planned for integration with enterprise ERP system to supply required data• Managed project team through configuration and testing of selected solution

Green Bay, Wisconsin Area

Brought general office computer software to current releases to allow for continued technical support.• Managed a technical team to plan an upgrade of the General Office computers to Windows 7 and Office 2010• Created roll out procedure including application review with user groups, all required packaging, testing, deployment and communication tasks• Completed pilot rollouts to 6 business user groups• Worked with Technical leads to develop add on project plans including Rollout to Distribution Centers and Stores as well as a Microsoft Exchange and Citrix upgrade

Green Bay, Wisconsin Area

Organization of Sales Transformation Program to initiate and plan improvement projects.• Developed project plans and update process for sales team including activity reporting, communication plans and decision documents as required• Identified and documented program issues and risks

Green Bay, Wisconsin Area

Managed multiple project teams to increase and improve retail services, streamline processes, improve reporting, and to keep solutions current to allow technical support to continue. This resulted in increased revenue, more efficient use of employee time and the ability to have the best information available to make better business decisions and reduce fraud. • Led a cross functional project team including resources from Marketing, Compliance, Retail Banking, Customer Care and IT to add four new fee-based services to their current vendor hosted Retail Bill Pay system as well as new Terms and Conditions document and interfaces of new transaction data to their G/L and Business Intelligence systems. Managed all phases of the project through implementation on schedule and within budget. Very few customer issues were encountered post implementation.• Led an IT project team to input their current investment services customer and account data into their Core Banking Data Base to allow their Sales System to view these accounts as well as provide data to planned enhanced fraud and money laundering mitigation systems.• Led a project team including Investment Services, IT, Marketing, Compliance and Legal resources to upgrade and brand their current vendor hosted Brokerage Accounts system. Responsibilities included leading all project methodology phases, decision documents, change control documents and all related approval processes.• Led a project team consisting of Marketing and IT resources through all phases of the project methodology to implement a new release of their vendor hosted Online Banking System to resolve known issues and improve the customer experience. Managed all phases of the project methodology starting with the project Charter, through requirements, testing, implementation and post implementation follow up.

 Completed project methodology phases through the plan phase with HR, Payroll and IT resources for a Paid Time Off (PTO) project implementation.  Led a project team consisting of Marketing and IT resources to roll out an Enterprise SharePoint Intranet home page including standard operating procedures for the creation of IT and HR emergency notifications as well as content upload processes. Led an IT technical team to upgrade Internet Explorer including the creation of a standard business process to track all web sites and web applications to streamline the testing required for any future browser or operating system upgrade.  Information Assurance Program Manager, Led 6 business teams to create or update over 100 policies, processes and procedures to comply with Defense Contract Security Requirements• Facilitated review of current processes, planned required changes, formed teams and followed a rigid project methodology process to complete these changes. • Responsible for budget over $500,000• Planned follow up projects including required technical system updates Led seven member cross-functional team in implementation of five separate business acquisitions onto the corporate HR / Payroll system in 18 months.  Responsibilities included team building, all project related communication, Steering Committee presentations, status reporting, scope management, risk management, cost tracking and all project methodology deliverables. Developed cross-functional HR / Payroll system support team including implementation of standard processes and procedures as a first step in implementing a shared service department. Led three member cross-functional team in implementation of five separate business units onto the corporate A/R system in 11 months on time and under budget. Developed IT Project Methodology Framework and training materials as a first step in moving toward structured project management and a Program Management Office.

 Wastepaper Order Entry and Processing system integration and support as neededResponsibilities included project leadership, system analysis and design.Led business unit interface team, created design documents, reviewed technical specifications, documented test plans and test results.Created project methodology deliverables including status reports and implementation plan. Corporate Activity Based Costing System Responsibilities included design, testing, installation and support.Wrote technical specifications for developers including test plans and reviewed test results.

Project Management Certificate

Ba, Computer Science