Sue Sweeney Email & Phone Number

Bloomington, Mn

Greeted Clients/pets, answered phones and scheduled appointments, setting up new clients and patients. Prepared and maintained electronic medical records, admitted and discharged patients, filled prescriptions and educated Clients. Performed over-the-counter sales, prepared mailings, extensive computer operation, conducted financial transactions and front reception area maintenance.

Minnetonka, Mn

Administered all benefit programs including employee assistance, compliance requirements, and plan discrepancies. Established a new comprehensive communication approach for employee benefits to include open enrollment, new hire orientation, and quarterly email updates. Actively recruited qualified and knowledgeable non-exempt candidates. Conducted interviews to assist supervisors and managers in the candidate selection process and recruited Union employees for Manufacturing Plant. Managed temporary staffing needs and monitored the budget. Managed pre-employment processes including presentation of offer letters, background checks, and scheduling drug tests and physicals. Conducted all new hire orientations, on boarding and scheduling of necessary new employee trainings. Provided training and communication to employees on HR programs, benefits and processes. Ensured consistent enforcement of company policies and procedures. Handled employee complaints, advised on problems and worked with managers to recommend disciplinary actions. Processed semi-monthly, bi-weekly and weekly payrolls accurately and served as the main contact for employee questions. Completed requests for verification of employment. Administered all FSA and 401k reporting and funding for all payrolls. Coordinated exit interviews and processed required termination paperwork. Ensured company HRIS system was accurate and that all HR records were current and within legal guidelines. Administered Workers Compensation claims. Conducted monthly invoice reconciliations for benefits billings.

Provided support to the Director of Human Resources, Human Resources Manager and the Benefits Manager. Assisted in the administration of the Firm’s insurance plans including medical, dental, life, LTD, voluntary life, AD&D, LTD and LTC including annual renewal/enrollment for 400 employees. Administered and maintained FMLA Firm wide following all Federal guidelines and laws. Administered the COBRA process by preparing notices for the third-party administrator and working closely with them to ensure COBRA notices are sent on a timely basis. Scheduled interviews and prepared related materials, schedules and correspondence. Maintained Educational Reimbursement program. Assisted in organizing and running annual Health Fair and implemented summer Wellness program. Maintained HR and Benefits page on the Firm intranet and posted open staff positions on company website.

Provided administrative support to the Vice President of Human Resources, Human Resources Manager, Compensation/Benefits Manager and Human Resources Generalist. HRIS database input, maintenance and reporting including setting up new annual benefits. Assisted new employees in enrolling in benefits including tracking and processing of applications; tracking and processing of all employee changes to medical, dental, cafeteria plan and life insurance. Coordinated annual benefits open enrollment. Coordinated orientations of new employees with Safety Manager and Quality Department. Placed reference calls on potential new employees and set up pre-employment screening with medical clinic for new employees. Processed employee payroll for 325+ U.S. and Canadian employees. Maintained employee tuition reimbursement program. Assisted in setting up company to be HIPAA compliant by April 2004 deadline. Maintained COBRA records including enrollment at time of qualifying event, processing payments, ending enrollment and collecting on overdue payments.