Reporting to reporting to the Executive Director of Ambulatory Management, responsible for ensuring ambulatory practices are informed of hospital initiatives, on-boarding training and initiative-focused learning opportunities. Recent Accomplishments: • Relaunched Ambulatory Management Intranet Site to enhance communication with the ambulatory workforce. • COVID-19 Response: hosted regular broadcasts and shared information across ambulatory through e-mail campaigns and Intranet sites to keep the workforce informed of the rapid evolution and changes for policy, best practice, and care. • Redesigned classroom-based training and harnessed eLearning and Zoom to create engaging remote learning for on-boarding practice administrators and ambulatory nurses. Reporting to the Sr. Vice President of Practice Improvement and Patient Experience and the Chief Medical Officer of the Mass General Physicians Organization, responsible for critical institutional projects and programs to ensure physician engagement and assist in physician work/life balance initiatives. • Concluded the 7th cohort of the MGPO Physician Leadership Development Program, a two-year program for MGPO physicians and clinicians. Graduates of this sought after course include six Chiefs of Service and several members of the MGPO Senior Leadership team. • Expanded the MGPO On-Line Peer Chart Review program to other institutions in the Mass General Brigham system.

As director of the implementation team of 18 FTEs and multiple contractors, responsible for the development, execution, and reconciliation of 160 educational programs per year reaching 24,000 healthcare professionals with over 900 faculty members.

As member of the senior leadership team, responsible for creation, sale of custom programs, and implementation of all projects focused on business practices for healthcare professionals.

As strategic partner to pharmaceutical product management teams, successfully lead the department in the development and implementation of promotional and educational tactics.

Developed and implemented educational and promotional activities for pharmaceutical companies.