• Build and maintenance of BAU system components, ie ESM Scheduling, Core, System, Security and Theatres• More specialized BAU work including Specimen Management, A&E and Training System build, orders, non-theatres. • Project work outside the general scope of BAU.• Management of the DCW(s) associated with the build.• Resolution of end user helpdesk issues in relation to build.• Liaison with SMEs to resolve system issues and assess supplier “fix” for local system integrity.• Provide consultancy for team members to assist in the resolution of queries, the development of team skills and increased system knowledge.• Actively participate in Back Office meetings, the wider team, Project meetings and working parties in the development of the system.• Liaison with Key Personnel to ensure Back Office procedures comply with agreed Trust protocols and configuration management requirements.• Training and education of Back Office and Application Support teams and any other teams that require assistance.• Liaison with Team Co-ordinator and Team Manager in the interpretation of build requests and development of team procedures.• Production of team SOPs to promote accurate build procedures for all requests.

• Management of Recruitment System across Trust. User installations and account setup, user training and production of a handbook. Development and customisation to accommodate new procedures and additional user requirements. System monitoring to ensure integrity and quality of data.• IT resource for HR - provision of first line pc/network support and liaison with ICT on more complex issues; MS Office application support and the development and maintenance of a number of departmental intranet sites.• Implementation projects : E-recruitment - introduction, training and ongoing development. Recruitment System - upgrade specification, implementation/installation, training and customisation across the Trust. Recruitment Centre - initial set up and installation of pcs/electrical equipment and networked photocopier. PC audit and upgrades for Centre and across HR.• Deputizing for the Recruitment Manager in her absence and acting as an information resource for staff. Supervision of Reception/Data Entry staff and task management of Recruitment Co-ordinators.• Management Reports - data extraction, compiling and producing management reports for Executive Board. Leaving questionnaires - creating/updating questionnaire on survey software, analysis of results and training of new users on data input.

Secondment from HR.• Provision of an administrative resource to Community Fundraisers with advertising, design/production of sponsor forms and other media to support their events.• Research for and administration of databases to ensure accurate information is held on benefactors and action is taken to maximise gifts via government tax schemes.• As part of the fundraising team, assist with the organisation of major fundraising events

Senior HR Assistant :• Co-ordination of office staff - holiday cover, flexi-time arrangements and work scheduling. User support and training together with system problem solving.• Implementation of new processes and procedures, organising training and providing a senior resource for issues.• Part of the consultation team to develop a corporate recruitment system to facilitate speedy recruitment campaigns.HR Assistant : • Provision of a personnel service to staff and managers, maintaining systems and files for all staff. • Provision of a complete recruitment service for managers to fill their vacancies.