Susan Dugan Email and Phone Number

Multi-award winning, highly organized HEALTH COMMUNICATIONS SPECIALIST with more than 20 years’ experience creating, developing, implementing, and managing national communication and marketing programs, projects, and initiatives in the public health and other arenas. Demonstrated skill developing, testing and disseminating science- and audience-based products, tools, and messages related to public health emergencies worldwide. Proven ability to develop appropriate public health messages using a wide range of traditional and new media including brochures, pamphlets, health-related news stories, news releases, scripts, articles, videos, podcasts, and editorials and evaluate their effectiveness. Recognized for knowledge of social marketing concepts, methods and practices, and ability to develop effective health communication strategies, conduct audience research, and communicate effectively with diverse customers and audiences; skilled in evaluating various health communication and marketing activities. Instructor for Basic Plain Language Skills training and Office of Public Health Preparedness and Response (OPHPR) representative on CDC/ATSDR Health Literacy Council. Superb oral and written communication skills, coupled with organizational abilities, technical expertise and attention to detail support an ability to achieve quantifiable results. Able to work in a face-paced environment; conversational Spanish.