Paralegal Consultant
CurrentEstablish the first channel of communication between the client within the hour of the lead being transferred Welcoming the client through email, direct messaging and sharing the company profile before making the first call or getting an appointment at the clients convenienceIntroduction of Company and self in order to break the ice and build trust for the followed conversationListening to the client's Business plan , their concern & modus operandus carefully without… Show more Establish the first channel of communication between the client within the hour of the lead being transferred Welcoming the client through email, direct messaging and sharing the company profile before making the first call or getting an appointment at the clients convenienceIntroduction of Company and self in order to break the ice and build trust for the followed conversationListening to the client's Business plan , their concern & modus operandus carefully without failProviding Consultation to the client by informing him of the Legal and Regulatory parts of his project and sending a word document with further details, requirements and necessary government approvalsDiscussing with my PRO team and special approvals agents regarding new legal updates and gathering precise information before creating the word document.Following up with the client in a orderly manner and answering all their concerns with an easy welcoming approach up until their satisfaction Upon closing clients, doing routine follow up with the back-end team, to ensure the client is serviced within the time span with no delayProviding clients with updates frequently and informing them if any minor delay has occurred in the timelineRequesting the satisfied client to share their review online upon end of serviceMade sure the client's payment was received and if opted for a step by step payment plan shared those report to the accounts teamGuiding our clients to our business partners if they require added service like marketing, real estate, auditing, recruitment etc.Provide monthly reports to the lead generation team to give count/percentile of conversion, to enhance their methods and identify points of interestMaintaining records of converted clients and their licenses, and keeping a note of their renewalsMaintaining good relations with the allotted agents at various free zones Show less