With the product centric support way of working we have embraced a new culture to focus on customer experience and support team development. This role will give me an opportunity to utilise midstream expertise and develop product management capabilities.

Planning and assessing on-premises applications for offering cloud solutions• Enabling the Customer to exit from current Data Centre as per the exit contractobligations with the existing Data Centre vendor• Engaging with Application users to gather business requirements throughquestionnaires, design visualizations and interpreting business processeso More than 300 applications running on 1500+ servers across UK and Europeregionso Applications ranging from Control… Show more Planning and assessing on-premises applications for offering cloud solutions• Enabling the Customer to exit from current Data Centre as per the exit contractobligations with the existing Data Centre vendor• Engaging with Application users to gather business requirements throughquestionnaires, design visualizations and interpreting business processeso More than 300 applications running on 1500+ servers across UK and Europeregionso Applications ranging from Control room operations capturing real time flowreads and operations, Prediction and Risk Management of Electricity Trading, Energy Asset Management, Economical and Technical planning of investments and maintenance, Energy Purchasing, AI based reporting, Handling, and processing of paper and/or electronic documents and many moreo Coordinating with varied internal and external teams like business application owners, security and networking, software and application licensing, Operating Systems, Databases, Storages etc.• Reporting through effective dashboards to all stakeholders• Plan, and Develop roadmaps, and deliverables to convert assessments to migration• Liaise with Azure architects and Infra experts to design target architecture andimplement migration solutions• Producing high quality documents reports detailing analysis and migrationrecommendations• Leading the team for program readiness, delegate, and influence to perform theirbest towards achieving personal and company goals by emphasizing on practicing 5 Habits promoted by the Organizationo Being Respectful, Being Responsive, Always Communicating, Demonstrating Stewardship, Building Trust• Senior Stake holder Management through strong focus on Customer Business Success & delivering quality products and solutions within agreed timelines Show less

Domain expertise in Gas Transmission and Distribution Systems. addressing Application Dev & Enhancement to deliverReg Reporting for EU Regulatory bodyo Analysis included understanding EU Reg doc and translating itto GB Network Code elementso Enhancements to report appropriate data items (‘Real Time’ & ‘After The Day’) to the EU Regulatory System§ Gas Capacity Auctions § Bidding and Processing § Reporting§ Neutrality§ PARCA (interconnector and Non-Interconnector… Show more Domain expertise in Gas Transmission and Distribution Systems. addressing Application Dev & Enhancement to deliverReg Reporting for EU Regulatory bodyo Analysis included understanding EU Reg doc and translating itto GB Network Code elementso Enhancements to report appropriate data items (‘Real Time’ & ‘After The Day’) to the EU Regulatory System§ Gas Capacity Auctions § Bidding and Processing § Reporting§ Neutrality§ PARCA (interconnector and Non-Interconnector Points) § Network Balancing Actions§ Gas Capacity, Balancing and Commodity Invoicing etc.o Executed full development Life Cycle inclusive of Analysis, Design, Development and Deployment including Documentation (Business Analysis, BRD, System Specification, Design Specification, Data Modeling, Regression & Integration Testing)• Lead a larger team from onshore incorporating changes driven by EU Code Changeso Enabled a critical Application to accommodate EU Code Changes well within the stipulated Regulatory Deadline§ Refurbish prices for Hourly Products at Interconnector Points to EU Capacity Trading Platform§ Automate Gas Capacity data transmission for GB Publication requirements§ Upgrade system design to Harmonize reference temperatures between EU and GB locations§ Enhance the entire system processes to adapt EU and GB reference temperatures according to the applicable reference§ Customize Billing for the above System enhancementso End to End Project Delivery right from Analysis to Deployment in a multi-vendor & multi-location modelo Liaise with Clients & Delivery partners for project delivery includingRG, Design, User Testing and implementation o Engage Shipper community before Implementation by providing testenvironments with data setup and platform readiness and assistance toShipper querieso Accountable for delivery of functional & technical doc, withspecial attention to system changes exposed to Shipper/Agent/DNO Userso Escalation Handling, Incident Management & Conflict Management Show less

Have been flexible enough to stepping-up to the challenge and picking up a new Rolein the Program5• Comprehensive understanding of the System & the platform provided with an opportunity to gear up for a new role of a Business Analyst• Build Exit Gas Capacity System following Entry Gas Capacity process framework considering dissimilarities ino Quantity Holders and Enduring Products o Capacity Tradingo Charging Ruleso Neutralityo Scheduled and Ad hoc… Show more Have been flexible enough to stepping-up to the challenge and picking up a new Rolein the Program5• Comprehensive understanding of the System & the platform provided with an opportunity to gear up for a new role of a Business Analyst• Build Exit Gas Capacity System following Entry Gas Capacity process framework considering dissimilarities ino Quantity Holders and Enduring Products o Capacity Tradingo Charging Ruleso Neutralityo Scheduled and Ad hoc Auctionso Auctions enabling Increase and Decrease of Capacity Entitlements o Assignments and Transferso Long Term to Short Term Product Roll Overo Group Overrun Agreementso Reserve Prices, Indicative Prices and Actual Pricing Rules etc.• Prime responsibilities includedo Impact Analysis (functional and technical)o Pipeline Governance (Responses to Proposals, Cost & Effort Estimation,Solution Approach, Tool / Process Evaluation) o Change Management Life Cycleo Schedule adherence & governanceo Parallel project Impact Analysis• Project Initiation exercise including documentation for requirements gathering & solutioning and design for all the above functionalities• Stake Holder Management (Delivery Managers, Vendor Partners, Delivery Leads, Functional SME’s, Deployment & Integration managers)Out of total tenure spent first 6 months (Jan 2009 to jun 2009) at client’s office, UK, to conduct requirements gathering workshop Supported UAT at client’s office, UK, for 6 months (Jan 2010-jun2010) Show less

Support Business Users through UAT phase being a SPOC for Issue resolution, DataHandling & Defect Analysis at client location for 6 weeks of UAT• Expedited Delivery by liaising with Delivery teams for effective Defect addressal• Imparting Functional Knowledge across the Delivery through Training for GasCapacity Auctionso Introducing new auctions using existing Auction Frameworko Testing charging calculations for the new auctions using existing chargingframeworko… Show more Support Business Users through UAT phase being a SPOC for Issue resolution, DataHandling & Defect Analysis at client location for 6 weeks of UAT• Expedited Delivery by liaising with Delivery teams for effective Defect addressal• Imparting Functional Knowledge across the Delivery through Training for GasCapacity Auctionso Introducing new auctions using existing Auction Frameworko Testing charging calculations for the new auctions using existing chargingframeworko Regression testing of impacted functionalities and fixing defectso Validating interface files sharing data items with integrated systemso Documenting process changes in existing functional business requirementsand solution documentso Training and supporting User Acceptance Testing for the new auction andcharging processeso Roll out the changes and support through hyper care phase and hand over tomaintenance team• Governed Scenario based testing througho Effective Planning6o Data Set upo Execution governanceo Environment & Platform Readinesso Upstream and Downstream Integration• Risk Identification & addressal (Escalating to the stakeholders & Partners for effective & immediate resolution)• Effective Issue resolution & mentoring the team for Zero Defect Delivery through the identified phase Show less

Promoted to lead Application Maintenance project for UK Gas TransportationSystem Operator• Critical Application Set built by WIPRO for the clients to manage Commercial aspectsof the Gas Systems (Gas Capacity Auctioning, Billing & Network Balance)• Responsible & accountable for Functional Governance Board• SPOC for escalations, issues & concerns on functional specifications• Contributed to SLA Adherence through imparting Functional Knowledge acrossdelivery teams… Show more Promoted to lead Application Maintenance project for UK Gas TransportationSystem Operator• Critical Application Set built by WIPRO for the clients to manage Commercial aspectsof the Gas Systems (Gas Capacity Auctioning, Billing & Network Balance)• Responsible & accountable for Functional Governance Board• SPOC for escalations, issues & concerns on functional specifications• Contributed to SLA Adherence through imparting Functional Knowledge acrossdelivery teams covering Gas Capacity Auctions and Charging Modules• Reporting & Status collaboration for Application Maintenance tickets• Defect fixing, testing and Production roll out along with respective documentupdates in case of functional changes• Aimed for Continuous Improvement by identifying & leveraging expertise across theProgram (Mentor, Guide & Train performers across the team)• Manage Customer Relationship areas and identify opportunities for value addition• Contributed heavily during Program / Project Scoping exercises through effectiveBusiness planning & aiding the customers through provision of adequate information for effective decision makingTravelled to client location to support implementation of oracle software upgrade carried out on web based application developed.Upgrade involved oracle 9i to 10g and Celebr land framework to struts Show less

Started my career as a software engineer in a development project for UK GasTransportation System Operator• The project involved developing software to manage Gas Network operations byinteracting with functional SMEs (Build, Test, Deploy)• Drafted Unit and System Test Cases for After The Day, Network Manager, DemandForecasting and Maintenance modules• Recognized for uncovering critical functional defects during system test phase• Automated manual data interpretation… Show more Started my career as a software engineer in a development project for UK GasTransportation System Operator• The project involved developing software to manage Gas Network operations byinteracting with functional SMEs (Build, Test, Deploy)• Drafted Unit and System Test Cases for After The Day, Network Manager, DemandForecasting and Maintenance modules• Recognized for uncovering critical functional defects during system test phase• Automated manual data interpretation from Network Module for test datapreparation in excel using VB Macros• Acquainted peers and juniors with Oracle SQL concepts via internal training sessionsout of self interest• Documented Oracle Report Builder features and steps to generate reports to achievevarious functional requirements• Developed critical functionalities for After The Day module interacting with theNetwork Manager components7o Features developed enabled receipt of telemetered values every 6 seconds for different products across UK locationso Built functionalities to aggregate Telemetered values at hourly and daily levels for charging and balancing activitieso Developed calculation of CV (Calorific Value) that was critical in applying the right pricing for charging end customers based on Gas Quality deliveredo Enabled viewing live feed flow values for the Control Room users to perform balancing and plan for maintenance activitieso Also developed interfacing files based on agreed formats with the connected systems to share data items of interest• Was an integral part of the project from inception to implementation• Trained junior talent to provision for faster on boarding aimed for higherproductivity Show less