Suja Thomas

Suja Thomas Email and Phone Number

Office Administration Manager @ L'école Chempaka @ L'ecole Chempaka - India
Suja Thomas's Location
Trivandrum, Kerala, India, India
About Suja Thomas

As an accomplished Office Manager with over 10 years of experience in the field, I have developed a diverse skill set that includes leadership, team management, CRM, customer service, vendor management, and management reporting. Throughout my career, I have consistently demonstrated my ability to streamline office operations, increase productivity, and enhance the customer experience.I am highly skilled in working wearing many administrative and support hats that include personnel management, business development, and office operations; managing teams and ensuring that all members are working together efficiently and effectively to achieve organisational goals. My proficiency in CRM has allowed me to manage databases, troubleshoot issues, and generate reports that provide valuable insights into customer behaviour and preferences.My experience in vendor management has enabled me to develop strong relationships with suppliers, negotiate favourable contracts, and ensure the timely delivery of goods and services. Additionally, my expertise in management reporting has allowed me to analyse data, identify areas of improvement, and implement strategies to optimise processes.Above all, my commitment to delivering exceptional customer service has been a driving force throughout my career. I take pride in understanding the needs of my clients and working closely with them to deliver solutions that exceed their expectations.Contact: sujathomas2081@gmail.com

Suja Thomas's Current Company Details
L'ecole Chempaka - India

L'Ecole Chempaka - India

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Office Administration Manager @ L'école Chempaka
Suja Thomas Work Experience Details
  • L'Ecole Chempaka - India
    Office Administration Manager
    L'Ecole Chempaka - India Aug 2022 - Present
    Trivandrum, Kerala, India
    ➤ Reviewing and analysing the functioning of the school and its various departments➤ Continuously monitoring student progress and identifying those who require support, including underachievers (IEP), and proactively working with their parents to develop a plan to address areas of weakness➤ Assisting in the hiring, recruitment, training, and onboarding of new teachers, providing guidance and support throughout the process➤ Consistently establishing and nurturing positive relationships with parents, students, and staff of L'école Chempaka ➤ Administering teachers’s appraisal on a monthly basis and providing the report to the management; tracking leaves/vacations of teaching staff➤ Tracking portions covered for each class is done on a monthly basis and a report is provided to the management➤ Tracking leaves/vacations of teaching staff; supporting management in admission counselling
  • Resonance Engineering Private Limited
    Manager - Sales
    Resonance Engineering Private Limited Oct 2021 - Jun 2022
    Trivandrum, Kerala, India
    ➤ Sold the complete range of products and offerings to customers in the Government, Enterprise, and mid-market sectors➤ Identified and built new customer relationships for the range of products and services offered➤ Worked closely with OEMs for various product lines, enabling the acquisition of new accounts➤ Maintained a high level of technical expertise in the solutions, products, and services provided➤ Developed and sold through channel partners in the mid-market segment, expanding the customer base
  • Abami Consultancy
    Office Operations Manager
    Abami Consultancy May 2012 - Oct 2019
    Dubai, United Arab Emirates
    ➤ Managed overall operations and ensured effective management of team members, productivity, quality control, and safety measures➤ Updated the training calendar, liaised with program trainers, and booked them for various programs to ensure safe and efficient office operations➤ Managed the CRM database, communicated with clients, and ensured adherence to the budget for trainers booked per program➤ Managed venue arrangements and supervised logistic arrangements for training programs➤ Interfaced with training coordinators, set policies and procedures, and served as the company representative with TECOM for licensing➤ Prepared monthly reports on workforce utilisation, program delivery analysis, and client satisfaction index➤ Maintained customer satisfaction and long-term relationships by providing feedback forms after every program➤ Contacted vendors, evaluated quotes, and managed office assistants and support clerks
  • Abami Consultancy
    Office Administrator
    Abami Consultancy May 2006 - Apr 2012
    Dubai, United Arab Emirates
  • Ge Healthcare
    Technical Support Analyst
    Ge Healthcare Apr 2004 - Sep 2005
    Hyderabad, Telangana, India

Suja Thomas Education Details

Frequently Asked Questions about Suja Thomas

What company does Suja Thomas work for?

Suja Thomas works for L'ecole Chempaka - India

What is Suja Thomas's role at the current company?

Suja Thomas's current role is Office Administration Manager @ L'école Chempaka.

What schools did Suja Thomas attend?

Suja Thomas attended Osmania University, Osmania University.

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