Sujan Neupane

Sujan Neupane Email and Phone Number

IT Support Engineer SUBLIME IT SOLUTION | Information Technology Infrastructure @ SUBLIME IT SOLUTION
Sujan Neupane's Location
Sydney, New South Wales, Australia, Australia
About Sujan Neupane

As an intern at Searchbar, I gained valuable experience in computer repair and technical support, working with a diverse and dynamic team of IT professionals. I also applied my graphic design skills to create engaging and user-friendly web pages and logos for various projects and clients. I have a bachelor's degree in information technology from Victoria University, where I learned the fundamentals of information technology infrastructure, programming, data analysis, and cybersecurity. I also have an advanced diploma in graphic designing from Arena Animation, and a professional year program certificate from QIBA. With more than two years of work experience as a team leader at GJK Facility Services, I have developed strong leadership, communication, and problem-solving skills. I am passionate about learning new technologies and enhancing my IT skills, and I am eager to pursue a career in the IT industry that challenges me and allows me to contribute to the digital transformation of businesses and society.

Sujan Neupane's Current Company Details
SUBLIME IT SOLUTION

Sublime It Solution

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IT Support Engineer SUBLIME IT SOLUTION | Information Technology Infrastructure
Sujan Neupane Work Experience Details
  • Sublime It Solution
    Information Technology Support Engineer
    Sublime It Solution Jun 2023 - Present
    Rockdale, New South Wales, Australia
    • Installing and configuring computer systems and applications as per user specifications and requirements• Setting up and customizing computer systems and applications according to user preferences• Troubleshooting hardware components and replacing them to enhance system performance• Repairing equipment and replacing faulty components to maintain optimal functionality• Diagnosing and rectifying issues related to login and authentication in the Active Directory environment• Adhering to Azure's best practices to maintain compliance and protect sensitive data• Providing hassle-free integration and user access to applications on managed devices• Addressing issues such as backup failures and storage constraints through the utilization of Windows Backup• Enhancing problem-solving efficiency through cross-system and cross-tool collaboration• Setting up and managing workflows, user access, and reporting functionalities within the ticketing system• Efficiently handling DHCP server configuration, IP address assignment, and address lease management• Accurately diagnosing and resolving network connectivity issues associated with TCP/IP configurations• Offering technical assistance to employees, clients, and end-users utilizing multiple communication channels• Establishing synchronization between on-premises AD and Azure AD for streamlined user resource management
  • Searchbar
    Intern
    Searchbar Mar 2023 - May 2023
    Bella Vista
    *Repaired and upgraded PCs, ensuring hardware functionality and software compatibility*Provided customer service, addressing IT issues and ensuring user satisfaction consistently*Managed Microsoft Office 365, including user support, troubleshooting, and software configurations*Installed and configured hardware/software, ensuring seamless operations for organizational efficiency*Conducted computer lab setup, ensuring hardware compatibility and network connectivity*Upgraded PC systems, implementing necessary repairs to enhance overall computer functionality*Delivered exceptional customer service, addressing IT queries and ensuring prompt issue resolution*Oversaw Microsoft Office 365, managing user accounts and optimizing software functionality*Maintained and optimized networking infrastructure, resolving connectivity issues and improving performance

Sujan Neupane Education Details

Frequently Asked Questions about Sujan Neupane

What company does Sujan Neupane work for?

Sujan Neupane works for Sublime It Solution

What is Sujan Neupane's role at the current company?

Sujan Neupane's current role is IT Support Engineer SUBLIME IT SOLUTION | Information Technology Infrastructure.

What schools did Sujan Neupane attend?

Sujan Neupane attended Victoria University, Qiba, Acbi Australian College Of Business Intelligence, Kathmandu Unified City College, Arena Animation, Saraswati Academy English School.

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