Sujin Kang Email & Phone Number

Melbourne, Victoria, Australia

I am embedded into the Mobile team responsible for delivering iOS & iPadOs apps to help the business manage the construction process of new homes. Core responsibilities are:Write user stories and acceptance criteriaRun backlog refinement workshopsFacilitate requirements gathering sessionsDefine business rulesMap business as is and to be processesAnalyse.

Melbourne, Australia

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Test Centre Data and Incident Management Solution Project | English Language TestingWhile working as a Business Analyst/Business Owner for the IAM solution, I was also tasked to design and implement a test centre data and incident management solution. The business has decided to use the existing CRM platform and the internal IT resources based in overseas.

CRM Continuous Improvements | Student PlacementIn this role, I was responsible for rolling out changes to the CRM system to deliver continuous improvements to the end users.Responsibilities: - Gather detailed user and system requirements based on changes proposed by the end users- Identify improvement opportunities through focused user group workshop or.

Student Application B2B Integration Project (OSCAR Applied) | Student PlacementOSCAR Applied is IDP Education’s cloud based, electronic student application delivery system that is designed to integrate with a university’s admissions system. OSCAR Applied helps to reduce manual data entry, which in turn streamlines the application process for both.

Student Placement Expansion Program | Student Placement BusinessThe program was responsible for implementing a new CRM platform for users in 30+ countries with an aim to expand the business from a single destination to a multi destination business. As part of the CRM solution, the program implemented a course and university matching solution and a.

Melbourne, Australia

Master Of Arts (Ma), Translation And Interpreting

Bachelor Of Arts (Ba), Sociology