● Daily Management of shift:● Team Leader Engineer for PAN India (West Region) Tower Operations & Data Analyst. OC Operation & Maintenance Department & maintaining proper surveillance over Indus Towers Site (In-House/Outdoor Site/ BSC/ Strategic/HUB Site) with proper RCA (Root Cause Analysis) and achieving Uptime for Towers Site & Handling Team of 25 Engineer. Job descriptions are mentioned below. ● Administrative management of associates● Job allocation to associates● Monitoring and mentoring of associates on productivity, quality and safety.● Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans● Preparing and implementing training and development plans for associates● Preparing Monthly dashboards, and Prepare Daily Outages reports, Communication report, Uptime report ● Monitor team performance and report on metrics● Ensuring company policies are followed● Resolving customer issues to their overall satisfaction● Motivate team members● Training to improve the efficiency and effectiveness of employees & workers periodically.●Stand-in for Manager

● Operations & Maintenance of Mobile Towers.● Carrying out analysis/ RCA observations against previous "network downtime" cases. Planning and effecting predictive & preventive maintenance schedules of network elements.● Conducting periodic checks and acceptance tests to ensure performance of network.● Working knowledge of common network monitoring tools, network analyzers and security utilities.● Suggesting improvements in the operations, SLA compliance and traffic monitoring and analysis.