Sujit Mukherjee

Sujit Mukherjee Email and Phone Number

Head of Delivery Excellence and Risk Management @ Tata Consultancy Services
bombay, maharashtra, india
Sujit Mukherjee's Location
Kolkata, West Bengal, India, India
Sujit Mukherjee's Contact Details

Sujit Mukherjee personal email

n/a
About Sujit Mukherjee

 Certified Six Sigma Master Black Belt from Indian Statistical Institute Certified Lean Six Sigma Black Belt professional from Motorola University Certified PRINCE2® Practitioner Design Thinking Practitioner - LUMA Institute (USA) Trained Change Management Professional from Linkage MBA (Marketing & HR) with over 16 years of rich experience in large ITES/BPO and healthcare set up. Mentored & Completed several Lean / Six Sigma projects Domain Expertise – Utilities, F&A, Customer Support (service desk) and health Care.Specialties: Digital Deployment strategy, Generation & Execution of Business benefit road map for client, Organisation wide Lean & six sigma deployment, Root cause analysis, process re-engineering, Lean & six sigma training & projects, workflow analysis, migration, customer relations, Data Analysis, Data Visualization, international marketing.

Sujit Mukherjee's Current Company Details
Tata Consultancy Services

Tata Consultancy Services

View
Head of Delivery Excellence and Risk Management
bombay, maharashtra, india
Website:
tcs.com
Employees:
408935
Sujit Mukherjee Work Experience Details
  • Tata Consultancy Services
    Delivery Excellence Head
    Tata Consultancy Services Aug 2018 - Present
    Kolkata Area, India
  • Genpact
    Lean Digital Transformation Leader
    Genpact Aug 2015 - Aug 2018
    Kolkata Area, India
    • Managing the QPEX portfolio of FnA for a global Pharma client in 5 delivery centers across the globe• Managing Robotic Automation portfolio to create scalable business model for future• Responsible of creation & execution of Value Generation Road map for the business & client• Training & Supervising / Mentoring team of BBs aligned to the process for all process Improvement activities (Lean / Six Sigma Projects)• Conducting MBB / BB training for leadership• Supporting stakeholders in all strategic initiatives in their Global transformation Agenda as a consulting partner • Driving CI culture• Review / lead new business cases & project portfolio governance
  • Wipro Bps
    Global Quality Lead For Tss Client
    Wipro Bps Aug 2014 - Aug 2015
    Kolkata Area, India
    • Managing the QPEX portfolio for TSS client in 5 delivery centers (~2000 people) across the globe.• Developing the road map for business value generation for the client and Wipro• Supervising / Mentoring team of 4 BBs / GBs aligned to the process for all process Improvement activities (Lean / Six Sigma Projects)• Conducting GB / BB training for leadership• Acting as a consulting partner with all stakeholders in all strategic initiatives for the business unit.• Internal audit to ensure all BU / Org specific standards are rigorously followed. • Driving CI culture
  • Maersk Global Service Centres
    Pex Business Partner
    Maersk Global Service Centres Jul 2013 - Aug 2014
    Pune Area, India
    • Managing the PEX portfolio for FnA vertical of 5 BUs in 3 locations (1000+ FTEs)• Create Lean deployment road map from CXO level and conduct review sessions to assess the improvement as per maturity model• Training & Supervising / Mentoring team of BBs / GBs aligned to the process for all process Improvement activities (Lean / Six Sigma Projects)• Identifying and leading key strategic projects in the aligned business unit.• Create global Transformation road map and lead flagship programs for each of the business units
  • Maersk Group
    Sr. Manager Transformation Practices
    Maersk Group Mar 2012 - Jun 2013
    Pune Area, India
    • Create Global Transformation road map for the client and categorize projects as to align appropriate project leader & team • Own the project portfolio and lead strategic programs globally• Training & Supervising / Mentoring BB / GBs aligned to the process in all process Improvement activities (Lean / Six Sigma Projects)• Review / lead new business cases & projects and lead project calls with the management & client at CXO level
  • Exl Service
    Lean Six Sigma Black Belt
    Exl Service Dec 2010 - Mar 2012
    Pune, Noida
    Compliance & QC function• Supervising 23 QCAs for quality control• Training QCAs in different continuous improvement methodologies• Supervising the process exist to encourage innovation (AIM)• Evaluation of Ideas for continuous improvement and driving them as per classification or alignment with quick win / GB / BB projects.• Monitoring all documentation (CMD, PMD, SOP etc) related to compliance• Ensure existing quality control mechanism as per QSD & monitoring change management• Supervising CAPA for the process Projects & business improvement• Supervising 3 BPEs (business process improvement experts)• Supervising & Mentoring Process Improvements (Lean / Six Sigma Projects)• Review / lead new business cases & projects and lead project calls with the management & client (as per review toll gate timeline)• Preparation of training plan as well as training batches of "Root Cause Analysis", LEAN & Six Sigma.
  • Exl Service
    Asst. Manager
    Exl Service Apr 2008 - Nov 2010
    Pune, Noida
    • Identify & Design new process to convert unworkable to workable and set-up the offshore operation team for the same• Supervising 3 BPEs (business process improvement experts)• Supervising team of 23 Analysts for root cause of loss analysis• Supervising & Mentoring Process Improvements (Lean / Six Sigma Projects)• Review / lead new business proposals and lead project calls with the management & client (as per review toll gate timeline)
  • Exl Service
    Sme
    Exl Service Jan 2006 - Mar 2008
    Pune
    Handling a team of 35 AnalystsLead solution identification and Process mapping & designing assignments (Offshore / Onshore)Mentoring people on Process Improvement and RCA activitiesTraining people on Utility Consumption Reconciliation and RCA
  • Smile Dental Care Clinic
    Bdm
    Smile Dental Care Clinic Jan 2005 - Dec 2005
    Kolkata Area, India
    Supervising team of 5 front line marketing executives.
  • Apollo Hospitals
    Management Trainee
    Apollo Hospitals Jul 2003 - Jan 2005
    Kolkata Area, India
    Worked for the special team, engaged with several departmental set-ups and international marketing team (Bangladesh) under direct supervision of Dy. Medical Superintendent.Project (MBA) 2003 - 2004Comparative study on health care providers in an area specified and position ' Apollo Gleneagles Hospitals ' on the basis of consumers' attitude.

Sujit Mukherjee Skills

Six Sigma Business Process Improvement Process Improvement Team Management Bpo Change Management Operations Management Management Analysis Transition Management Service Delivery Process Excellence Process Management Mis Performance Management Software Documentation Business Process Re Engineering Root Cause Analysis Vendor Management Lean Manufacturing Business Process Training Customer Service Data Migration International Marketing Outsourcing Business Analysis Crm Leadership Offshoring People Management Lean Thinking Lean Transformation Customer Relationship Management Business Process Outsourcing Management Information Systems

Sujit Mukherjee Education Details

Frequently Asked Questions about Sujit Mukherjee

What company does Sujit Mukherjee work for?

Sujit Mukherjee works for Tata Consultancy Services

What is Sujit Mukherjee's role at the current company?

Sujit Mukherjee's current role is Head of Delivery Excellence and Risk Management.

What is Sujit Mukherjee's email address?

Sujit Mukherjee's email address is sj****@****ail.com

What schools did Sujit Mukherjee attend?

Sujit Mukherjee attended 2004 Sikkim Manipal University, Dum Dum Motijheel College - India, Rama Krishna Mission.

What are some of Sujit Mukherjee's interests?

Sujit Mukherjee has interest in Social Services, Civil Rights And Social Action, Environment, Education, Arts And Culture.

What skills is Sujit Mukherjee known for?

Sujit Mukherjee has skills like Six Sigma, Business Process Improvement, Process Improvement, Team Management, Bpo, Change Management, Operations Management, Management, Analysis, Transition Management, Service Delivery, Process Excellence.

Who are Sujit Mukherjee's colleagues?

Sujit Mukherjee's colleagues are Nantha Kumar S, Saravanan K, Pallavi Konchada, Muthukumar R, Sandya Rondla, Senthamilselvan Selvaraj, Shivam Parihar.

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