Sujit Pal Email & Phone Number

As a Director of Engineering at Freshworks, I lead and manage engineering teams across multiple locations and domains, delivering cloud-based customer engagement software products and solutions that empower businesses to grow and thrive. With over 17 years of experience in technical leadership, project management, and customer relations, I strive to leverage my extensive background and skills to drive innovation, quality, and excellence in software development and delivery.In my previous roles as a Senior Manager II - Software Engineering at Walmart Global Tech India and a Senior Dev Manager at Envestnet | Yodlee India, I successfully planned, executed, and delivered complex and large-scale projects, using agile methodologies, best practices, and tools, and collaborating with various stakeholders, such as product managers, business analysts, architects, designers, and customers. I also implemented and maintained DevOps practices and processes, such as continuous integration, continuous delivery, automation, testing, monitoring, and deployment, and used various technologies, such as cloud, microservices, and containers, to enhance the efficiency, reliability, and scalability of software development and delivery. Additionally, I built and maintained strong and productive relationships with cross-functional teams and partners, such as engineering, product, business, operations, and quality, and facilitated alignment, collaboration, and coordination among them.My mission is to lead, mentor, and inspire engineering teams to create and deliver software products and solutions that solve real-world problems, delight customers, and generate value