Designed and presented technical solutions to enterprise clients, that resulted in exceeding the revenue targetsProvided winning solutions as part of the presales engagements including responding to RFPs and RFIs from existing and prospective clientsLed cross-functional teams to successfully deliver presales engagements to ensure client satisfactionCollaborated with sales teams to identify customer requirements and align technology solutionsDeveloped architecture… Show more Designed and presented technical solutions to enterprise clients, that resulted in exceeding the revenue targetsProvided winning solutions as part of the presales engagements including responding to RFPs and RFIs from existing and prospective clientsLed cross-functional teams to successfully deliver presales engagements to ensure client satisfactionCollaborated with sales teams to identify customer requirements and align technology solutionsDeveloped architecture frameworks, best practices, and sales collateral to support the presales processConducted product demonstrations, proof-of-concepts, and workshops to showcase solution capabilities Show less

Key Result Areas:Providing wide spectrum of architectural and engineering solutions for complex Data Centre Migration and ConsolidationsPlaying a key role as a Technical Lead to supervise, provide SME opinions and mentor engineersCollaborating with Engineering and Sales/Pre-Sales teams to provide strategic and technical directions for product enhancements and positioning right solutionsAuthoring knowledge articles, white papers & creating… Show more Key Result Areas:Providing wide spectrum of architectural and engineering solutions for complex Data Centre Migration and ConsolidationsPlaying a key role as a Technical Lead to supervise, provide SME opinions and mentor engineersCollaborating with Engineering and Sales/Pre-Sales teams to provide strategic and technical directions for product enhancements and positioning right solutionsAuthoring knowledge articles, white papers & creating IPsHighlights:Core member in solutions strategy decisions, presentations & white papers – collaborating with product engineering & pre-salesRecognized technology speaker in EBC discussions Show less

Key Result Areas:Designing & planning different technical solutions architectures on Storage, Server and Virtualized infrastructure following the IBM recommended technology best practices and architecture frameworks for various IBM GTS SO customers ensuring a stabilized IT infrastructure for their business successSpearheading & implementing migrations within the project cycle with minimal service interruptions to the customer business by collaboratively working with various internal… Show more Key Result Areas:Designing & planning different technical solutions architectures on Storage, Server and Virtualized infrastructure following the IBM recommended technology best practices and architecture frameworks for various IBM GTS SO customers ensuring a stabilized IT infrastructure for their business successSpearheading & implementing migrations within the project cycle with minimal service interruptions to the customer business by collaboratively working with various internal teams of IBM as well as vendorsSteering technology discussions with customers and facilitating Sales Team on potential opportunities to position the ideal solutions and products according to the business needs of the customersHighlights:Played a key role as a Lead Architect in a complete data center relocation and transformation program by IBM to plan and migrate complete Storage and Backup Infrastructure for multiple clients that are managed by IBMFacilitated customers on identifying the right Cloud and Data Center Transformation Strategies for themKey ProjectsPlayed a key role as a Lead Infrastructure Architect for a massive Data Center relocation program of IBMArchitected and designed the solution strategy for migrating the complete Storage and Backup Infrastructure which is predominantly built on IBM and EMC technologies with a very minimal downtime and business interruptionWorked on technologies such as IBM SVC, IBM Storewize v7000 Gen2, EMC VMAX, IBM TSM, IBM ProtecTier TS7650GWorked as a Lead Account Architect, advised one of the key customers of IBM (Financial Sector) on their Cloud Strategy and Implementation for their new virtualized environments Show less

Key Result Areas:Worked closely with customers, sales teams and vendors to understand the core business requirementsLed Data Center Infrastructure Technical solution pre-sales and post-sales cycle, implementations and configurations, consulting services; prepared Scope of Work (SOW) documents and Technical ProposalsDelivered technical and sales presentations to customer business decision makers and technical staff with assistance and leadership from the Sales/Account Management… Show more Key Result Areas:Worked closely with customers, sales teams and vendors to understand the core business requirementsLed Data Center Infrastructure Technical solution pre-sales and post-sales cycle, implementations and configurations, consulting services; prepared Scope of Work (SOW) documents and Technical ProposalsDelivered technical and sales presentations to customer business decision makers and technical staff with assistance and leadership from the Sales/Account Management TeamWorked on RFP/RFQs and submitted tenders with best solution proposals as per customer requirements and expectationsProvided consultative advises and technological updates to the customersPerformed Proof of Concept (POC) Implementations to customer in order to showcase the business value and Total Cost Ownership (TCO) of the proposed solution for the business caseHighlights:Identified potential opportunity with major banking customer that was looking to transform and consolidate their multiple traditional legacy data centers in country; Pitched in and worked with the customer to understand their pain areas and business requirementsSuccessfully designed & positioned a Converged & Hyper-Converged Systems based Data Center Transformation Solution by working with EMC Sales Team that ensured an overall yearly cost reduction of 30-40% for the customer Show less

As a VSD Lead Solutions Architect, Designing and Implementing solutions on Unified Storage, Disaster Recovery, Virtualization, Data Migration, Data Center Consolidations etc for our global customers.Working with Pre-sales and Sales teams to understand customer requirements and expectations and help them prepare the proposals with right effort estimations and solution scoping.Active member of multiple Core practice teams in EMC on Enterprise and Unified storage, Data Migration… Show more As a VSD Lead Solutions Architect, Designing and Implementing solutions on Unified Storage, Disaster Recovery, Virtualization, Data Migration, Data Center Consolidations etc for our global customers.Working with Pre-sales and Sales teams to understand customer requirements and expectations and help them prepare the proposals with right effort estimations and solution scoping.Active member of multiple Core practice teams in EMC on Enterprise and Unified storage, Data Migration, Connectivity Practice, Unified Champions Community, SWAT Team, QAG,EMC Technical Community Forums etc.Worked with portfolio teams in developing/validating new Service Offerings. Trained and scaled up the Isilon Practice from 2 to nearly 75 member team through consistent training, mentoring and shadowing programs.Part of various COE initiatives like the SA review board,New talent hiring process etc.Lead Data Migration Architect on migrating multi vendor environments to EMC Storage based Data Centers.Owned and driving multiple technical initiatives as an SME. Motivated and successfully driven the team in taking part in the various innovation events within the organization. Show less

Represent EMC in a professional manner to customers, EMC Partners and other EMC personnel.Closely working with EMC Project Managers,Sales teams, partners and customers to design and implement the solutions on SAN and NAS across the multiple EMC product platforms such as Celerra,Clariion, VNX,Isilon, VPLEX, Recoverpoint, XtremeIO,Brocade, Replication Manager etc.Helping the Project Management process with timely preparation of the project documents and identifying any potential… Show more Represent EMC in a professional manner to customers, EMC Partners and other EMC personnel.Closely working with EMC Project Managers,Sales teams, partners and customers to design and implement the solutions on SAN and NAS across the multiple EMC product platforms such as Celerra,Clariion, VNX,Isilon, VPLEX, Recoverpoint, XtremeIO,Brocade, Replication Manager etc.Helping the Project Management process with timely preparation of the project documents and identifying any potential problem areas on the project. Analyzing and informing the Project Management about the level of efforts required to complete the project assignment.Providing technical SME assistance to the engineers assigned to implement the solution designs across the PS team. Ensuring proper technical hand-offs with a detailed run-book of the tasks are provided to the engineers. Monitor the project and provide proactive/reactive assistance when needed.Provide tehnical knowledge sharing sessions and workshops to customers. Responsible to train the team on a regular basis with on the latest priciples, technologies and their practical implementations.Mentoring new joinees and handling technical escalations.Regularly updating on the technology enhancements, latest product lines and services. Taking part in various organization activities like hiring new talents,skill development, planning organization road map activities. Responsible to ensure that the global standards and organization's plans for future development are understood and applied at individuals and team. Show less

Providing Storage Support and analysis for one of the esteemed clients of TCS by providing remote support. The major responsibilities includes Managing Clients’ Storage Infrastructure located in US by providing support in L2 and L3 Category. The nature of work is as follows: - Data Center Migrations, - Host Provisioning, Storage allocation and Zoning, - Configuration and Change management activities of EMC Storage arrays VMAX, DMX, CX,Celerra and VNX Unified.-… Show more Providing Storage Support and analysis for one of the esteemed clients of TCS by providing remote support. The major responsibilities includes Managing Clients’ Storage Infrastructure located in US by providing support in L2 and L3 Category. The nature of work is as follows: - Data Center Migrations, - Host Provisioning, Storage allocation and Zoning, - Configuration and Change management activities of EMC Storage arrays VMAX, DMX, CX,Celerra and VNX Unified.- Administration of non-EMC storage like Netapp, HP EVA.- Management and Configuration activities of SAN Fabric environment containing Cisco and Brocade director class switches.- Performing Data Migrations and Disaster Recovery tests on SRDF/Recoverpoint/TimeFinder/Clone/IP Replication etc, Show less

Providing technical assistance and mentoring to the whole support team as a Level -2 Subject Matter Expert. The technical support team is responsible for troubleshooting the auto-generated and customer created issues from the EMC Celerra NAS and Clariion boxes globally.- Handle technical escalations from L1 team and drive it towards problem resolution. Ensure quality on the cases handled by team and TCE.- Involve in regular discussion with the recovery and the SME team in… Show more Providing technical assistance and mentoring to the whole support team as a Level -2 Subject Matter Expert. The technical support team is responsible for troubleshooting the auto-generated and customer created issues from the EMC Celerra NAS and Clariion boxes globally.- Handle technical escalations from L1 team and drive it towards problem resolution. Ensure quality on the cases handled by team and TCE.- Involve in regular discussion with the recovery and the SME team in corporate lab/client to identify new areas of improvement.- Prepare timely RCA report & action plan to address all technical/process escalations from the customer/CE/field/Corporate Lab.- Ensure No DU/DL escalations (0%). Ensure priority assistance to avoid any DU/DL situation.- Ensure self and SSE compliance to the process to avoid any process errors.- Organize and deliver training to the team on various related topics on a daily/ weekly basis.- Conduct and Lead Case Study on Mishandled / Unfamiliar error codes.- Conduct Research and Developments on various Data Storage features and make new technical business proposals to client in improving the product performance.- Initiating Best Practices on Technical troubleshooting and updating the team. Show less