Sujith Kumar S Email & Phone Number

Bengaluru, Karnataka, India

1. The provision of first and second line support for our users across India in the following standard applications: Windows 7, Windows 10, Active Directory, Outlook, Exchange Center, O365 Cloud, Notes, Microsoft Office, VDI, and XenDesktop support, among others. 2. Day-to-day duties are varied and will include routine health checks, backups, server administration, machine builds, and general desktop troubleshooting. 3. In-depth knowledge of computer hardware and networking, including Thin Client laptops/Wyse, as well as managing BIOS updates, operating system upgrades, application upgrades, and document management for audit purposes. 4. The function includes first and second line support for Microsoft Windows desktops and servers, Active Directory, Outlook, Exchange, Citrix Virtual Desktops, XenApps, AWS/cloud-based services, antivirus patch deployment and monitoring, McAfee DLP, Microsoft SharePoint, and 0365 cloud support. 5. Responsible for monitoring system performance, IT operations, and storage utilization. Manages user accounts and assets, and assigns and updates security permissions on the network in accordance with security policies

Bengaluru Area, India

1.Exposure to basic system administration concepts, including logging, software upgrade procedures, and high availability operations.2.Experience with basic system administration concepts, including logging, software upgrade procedures, and high availability operations. 3.Manages user accounts and assets, and assigns and updates security permissions on the network according to security policy. 4.Exposure to basic system administration concepts, including logging, software upgrade procedures and high availability operations. 5.Worked with the SCCM tool for application packaging and deployment, as well as task sequence deployment for new build releases. 6.Worked on remediating security patch vulnerabilities and ensuring compliance using the Tanium tool. 7.Managed Office 365 domain configuration and addressed client requests based on ticket submissions. 8.Handled SolarWinds and Dynatrace IT monitoring tools to observe network nodes and server faults at regular intervals. 9.Supporting and troubleshooting point of Software, Networking and Hardware failure issue. Managed Citrix Director, StoreFront, and Citrix Server Administrator consoles as an administrator.10.Managed Active Directory servers with FSMO roles and troubleshot domain controllers and replication issues. 11.Managed user accounts using Active Directory 2008//2012 /2016 to create new domain accounts and provide controlled access to existing network Shares.

Mysore, Karnataka, India

1.I managed Theorem IT ticketing system and clients ticketing tool. 2.Creating McAfee logins and encryption policy for all theorem Users.3.OS upgradation, Software push from server OS system. 4.Handling hyper V server for All theorem applications. 5.Desktop- clone, OS image clones, ISO boot images. 6.Networking build, Cisco VPN configuration, Global VPN configuration and Cisco AnyConnect secure mobility clients. 7.Outlook exchange configuration and analytics(cas.webpage)enable mode for all theorem employees.

Mysuru Area, India