Sujit Kumar Email & Phone Number

Pune Area, India

 Led the planning and execution of Bajaj Finserv Mobile App integration with the B2B business, achieved 95% app downloads for all loan disbursements in the B2B consumer durable finance segment, resulting in 3 million downloads in one month and contributing 20% to B2B business revenue through App. Developed India Stack digital capabilities, achieving 75%.

Pune, Maharashtra, India

•  Led a Team to Develop Multi-Channel Customer Acquisition Features & Digital Platform for In-Store BNPL Lending Developed BNPL App:  Designed and launched a new app for in-store demonstrators in consumer durable.
• Improved Loan Process Efficiency: Used fintech solutions to digitize underwriting, product validation, and offer generation, reducing loan approval time (TAT) by 85%, from 20 minutes to 3 minutes.
• Enhanced Sales Team Productivity: Optimized processes and digitization efforts boosted productivity by 50%, positively impacting 32,000 sales executives across 15,000 dealer stores.
• Ensured Ethical Business Practices: Led the implementation of the Fair Practice Code to promote fairness, transparency, and integrity across business operations.
• Launched Cashback Framework: Introduced a cashback framework for B2B retail lending, driving a 20% increase in business loans during the festival season.
• Established New Business Line: Set up a business line for pre-qualified and pre-approved customers, contributing 23% of current loan volume. Collaborated with teams from Risk, Analytics, Operations, IT, and Campaigns.

Pune Area, India

• Defined Product roadmap & execution plan for POS Reinvent – a large Digital Transformation of company’s BNPL (in-store lending) product platform from a disjointed legacy system to an integrated multi module SaaS based.
• Decreased LAN Generation TAT of a case from >3 days to 6 hrs by designing E2E paperless digital loan process using digital photo, e-Agreement, e-KYC and e-mandate.
• Integrated cross sell into single platform & increased cross sell contribution from 18% to 40% in B2B Business’s P&L (contributes 18% of BFL’s P&L).
• Decreased Payment Time to Merchant (Time to Cash) of every case from 48 hrs to 4 hrs.
• Reduced Cost of Processing a case from Rs 90 to Rs 60 through Paperless features.

Kozhikode Kerala

Bengaluru Area, India

Strategy for new e-commerce venture:Conducted market analysis to understand consumer insight about experience creating offeringsInterviewed 600 target consumers to get expectations and identify gaps in current offeringsFinalize the initial product offerings and plan strategy to start venture in experience offeringsAnalysis of jewellery and gems sector to.

New Delhi Area, India

Roles and ResponsibilitiesQuality Analyst in Indian R&D Center- Representative in R&D global team for quality improvement activity for key projects- Resolved critical escalations & issues on customer forum & delivered customer updates customercuupdatesAutomation Test Engineer in Feature and Smart Phone Project Team- Responsible for managing and successful.

Business Administration And Management, General

Activities and Societies: Served as a Member of HRiday, HR interest group of IIM Kozhikode and organized events promoting leadership.

Engineer’S Degree, Computer Science, 74 %

Bachelor’S Degree, Computer Science And Engineering

Activities and Societies: Part of event organizing committee "Tech Trishna" Inter College Technical Fest. Part of event organizing.

High School, Physics Chemistry Mathmatics, 80.4 % (With Honours First Division)

Blogger, Essay writer , Debater and Painter