IT professional with over 5 years of experience specializing in network development and system administration. I began my career as an Assistant Network Developer, where I focused on establishing and optimizing networking environments. My responsibilities included installing, configuring, and documenting network systems, as well as providing technical support and troubleshooting to ensure seamless operations.Transitioning to HDFC Bank as a Credit Manager, I utilized advanced tools like Oracle Flexcube and IDEA LOS to analyze client data and generate credit reports, enhancing the efficiency of documentation and issue resolution. Additionally, I contributed to documentation and ticketing processes, improving workflow and issue resolution within the IT framework. This role allowed me to effectively driving operational excellence in a fast-paced environment.I did my bachelor in electronics and communication engineering & Post graduate certificate in applied network infrastructure & system administration at Conestoga College, where I have completed Capstone Project: Designed and implemented a web-hosting site with Service Desk Plus, integrating LDAP authentication for enhanced security and configuring SMTP with Exchange for efficient email communication. I also deployed Op Manager for proactive server monitoring and troubleshooting. I am passionate about leveraging my technical expertise to drive innovation in IT solutions.