● Working experience in a Google project management in Digital operations.● Experienced fraud detection analyst with a record of protecting businesses from losses through proactive identification and investigation of fraudulent activity. Proven ability to develop and implement processes that improve efficiency and accuracy. Passionate about safeguarding the interests of customers and businesses alike.● Digital media specialist with experience in Google AdWords & SEO ( Search Engine Optimization )● Proven excellent written and verbal communication skills, and the ability to interact with the client and downloading the update to the team as per the client requirement.● Identify and remedy defects within the production Team.● Recommend, Implement, and monitor preventative and corrective actions to ensure that quality standards are achieved.● Weekly calibrations conducted to achieve consistency across the team which helps the Team leaders, Managers, Associates to understand exactly which metrics matter and how scores should be assigned.● Actively involved in Identifying, analyzing and improving the existing process for optimization and to meet new quotas or standards of quality.