Sukumar R Email and Phone Number
I am a strategic product leader with over 20 years of experience specializing in AI and machine learning products. My career has been defined by a proven track record of developing and delivering innovative Generative AI, ML, and conversational AI solutions at enterprise scale, particularly within the healthcare, government, and technology sectors.With an MBA, I have acquired a comprehensive understanding of various business functions, including finance, marketing, operations, and human resources. This knowledge equips me with a holistic perspective to identify opportunities, analyze risks, and make informed decisions that align with corporate goals and drive sustainable growth.Furthermore, my MS in Information Systems empowers me with advanced technical skills and a deep understanding of emerging trends in the digital landscape. I excel in harnessing the power of technology to streamline processes, optimize data management, enhance cybersecurity, and drive digital transformation initiatives.Throughout my career, I have consistently demonstrated the ability to lead cross-functional teams, optimize operational efficiency, and deliver complex projects on time and within budget. I excel in fostering collaboration and aligning business and technology strategies to maximize organizational performance.As a strategic thinker and effective communicator, I am skilled at translating complex technical concepts into clear and actionable insights for stakeholders at all levels. I thrive in dynamic and challenging environments, leveraging my strong analytical skills to solve problems and seize opportunities that create value and drive competitive advantage.Passionate about ongoing learning and professional development, I stay at the forefront of industry trends and emerging technologies. I am committed to leveraging my diverse skill set and knowledge to make a meaningful impact, driving innovation and growth in an ever-evolving business landscape.Specialties: Managerial skills, project management, client communication, adhere to strict deadlines, UX, Section 508, web design, content writing and editing experience. Strong communication skills.
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Senior Product Manager - ConsultingCenters For Medicare & Medicaid Services Jan 2015 - PresentBaltimore, Maryland, United StatesProduct Vision & Strategy:• Developed comprehensive GenAI strategy for healthcare applications, resulting in $12M annual operational savings• Led vision and roadmap for AI-first products, including conversational interfaces and personalization engines• Established AI quality framework reducing model errors by 40% and improving user trustProduct Development & Implementation:• Developed and launched NLP-powered chatbot system serving 2M+ monthly users with 85% resolution rate• Integrated LLM-based search functionality, improving accuracy by 45% and reducing support tickets by 30%• Developed personalization algorithms increasing user engagement by 25%Leadership & Execution:• Led ML science, engineering, and UX teams in developing and shipping AI-powered features• Established partnerships with 10+ product teams to drive technology adoption• Managed $15M annual product budget and development roadmap• Reduced feature deployment time by 60% through streamlined processesKEY AI/ML PROJECTS & INNOVATIONSCurrent GenAI InnovationsHealthcare Virtual Assistant Platform• Developed LLM-powered healthcare guidance system using GPT-4 and RAG, achieving 92% user satisfaction• Developed custom prompt engineering framework improving response accuracy by 40%Intelligent Document Processing• Built multi-modal GenAI system reducing processing time by 85%• Implemented few-shot learning techniques reducing model training time by 60% -
Senior Accessibility Manager - ConsultingFederal Communications Commission Aug 2013 - Dec 2014Washington, District Of Columbia, United States• Developed enterprise-wide accessibility strategy improving digital product usability for 1M+ users• Led cross-functional teams implementing automated testing solutions• Reduced manual testing effort by 50% through process automation• Established quality standards reducing compliance issues by 75% -
Senior Software Engineer - ConsultingSocial Security Administration Sep 2008 - Aug 2013Baltimore, Maryland Area• Led development of enterprise fraud detection system• Improved WCAG compliance by 40% through automated solutions• Established governance framework adopted across department• Managed cross-functional teams in product improvement initiatives -
Senior Software Engineer - ConsultingMaryland Department Of Human Services May 2006 - Sep 2008• Worked on State Agency, eligibility services platform, (i.e., Medicaid, Medicare, Child Support, Children and Family Services).• Validated electronic disbursements. • Developed and maintained formal test documentation and reports including quality assurance metrics. • Performed functional, GUI, regression, batch, integration testing and reported defects. -
Senior Software Engineer ConsultingFannie Mae Apr 2005 - May 2006Washington, District Of Columbia, United States• Defined, Designed, Developed and Deployed in various phases of software development process. • Elicited the Functional Requirements by conducting working sessions. • Organized workshops with Subject Matter Experts to obtain domain level information. • Identified actors and use cases to create Use Case diagrams. -
Senior Software Engineer- ConsultingAt&T Jan 2004 - Apr 2005Atlanta, Georgia, United States• Facilitated and managed meetings with client, developers, and testers. • Conducted Functional, System, Front End, Negative and Positive testing using Mercury Quick Test Pro. • Analyzed VUGen scripts through parameterization to ensure real time load conditions in Load Runner. • Leveraged backend testing utilizing UNIX shell scripts. -
Software Engineer - ConsultingWipro Aug 1999 - Oct 2001Hyderabad, Telangana, India• Led requirements gathering by talking to business users. • Redesigned applications for the Payroll and Inventory departments. • Gained strong knowledge of software quality assurance best practices and methodologies. • Conducted Unit Testing, System Testing and User Acceptance Testing. additional information
Sukumar R Education Details
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4.06/4.0 -
3.85/4.0
Frequently Asked Questions about Sukumar R
What company does Sukumar R work for?
Sukumar R works for Centers For Medicare & Medicaid Services
What is Sukumar R's role at the current company?
Sukumar R's current role is Senior Product Manager | AI | ML | Gen AI | LLM | PGP-AIML | MBA | MS | PMP | CSM.
What schools did Sukumar R attend?
Sukumar R attended Texas Mccombs School Of Business, University Of Illinois Urbana-Champaign, Ferris State University.
Who are Sukumar R's colleagues?
Sukumar R's colleagues are Tiffany Lowe, Heather Rudo, Shravan Janwa, Heather Holland, Andrea Bruce, Ana Daria, Brian R. (Cms) Pabst.
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