A self driven and enthusiastic IT person with a solid foundation in theoretical and practical application of network and system support.Aspiring to be part of an organisation that provides a challenging role; utilizing my technical skills and knowledge to achieve the business objectives of the organization along with professional development.
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Technical AnalystMedihost Solutions Nov 2022 - PresentChatswood, New South Wales, Australia
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Technical Support OfficerCarbonelle Consulting Pty Ltd, Feb 2017 - Nov 2022Macquarie Park,Nsw• Operating system : Win server 2016,2012 R2, Terminal Servers ,Windows 10,Mac OS.• Network : Hosts, TCP/IP, DHCP, VPN,DNS, FTP, Routing Protocols ,LAN/VLAN.• Configuration and troubleshooting: Routers, switches, LAN, WAN, Wireless devices, VPN via PPTP and L2TP with IPSec, Remote desktop, Port Forwarding,NAS (Synology disk station 218,)• Experience with Microsoft office suite 2010, 2013 and Office 365.• Experience with Microsoft Active Directory • Experience with the… Show more • Operating system : Win server 2016,2012 R2, Terminal Servers ,Windows 10,Mac OS.• Network : Hosts, TCP/IP, DHCP, VPN,DNS, FTP, Routing Protocols ,LAN/VLAN.• Configuration and troubleshooting: Routers, switches, LAN, WAN, Wireless devices, VPN via PPTP and L2TP with IPSec, Remote desktop, Port Forwarding,NAS (Synology disk station 218,)• Experience with Microsoft office suite 2010, 2013 and Office 365.• Experience with Microsoft Active Directory • Experience with the installation of standalone and network printer, TS Print, TS Scan scanner , fax .• Experience with data backup and recovery in Acronis , Veeam, ShadowProtect(SPX).• Experience with online backup CrashPlan.• Experience with installation, upgrade and backup of Medical softwares like Genie, Medical Director, Best Practice.• Experience with installing, updating and monitoring the Antivirus softwares like AVG, Webroot, Sophos, Kaspersky etc. Show less
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It SupportCrossover Web Pty. Ltd 2014 - 2016Newtown,NswResponsibilities: • Provided assistance to customer requests for technical issues via phone and remote support tools.• Analysed, detected, identified and corrected technical issues such as network faults, desktop technical issues, printing.• Performed software installation and upgrades.• Performed server configuration and administration.• Planned, developed and implemented backup and recovery procedures. • Checked and scanned network and workstation vulnerability and… Show more Responsibilities: • Provided assistance to customer requests for technical issues via phone and remote support tools.• Analysed, detected, identified and corrected technical issues such as network faults, desktop technical issues, printing.• Performed software installation and upgrades.• Performed server configuration and administration.• Planned, developed and implemented backup and recovery procedures. • Checked and scanned network and workstation vulnerability and configure firewall. Show less
Suman R. Education Details
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Professional Year Programme -
Masters In Information Technology -
Kantipur Engineering College,Dhapakhel LalaitpurBachelors Degree In Computer Engneering
Frequently Asked Questions about Suman R.
What company does Suman R. work for?
Suman R. works for Medihost Solutions
What is Suman R.'s role at the current company?
Suman R.'s current role is Technical Analyst.
What schools did Suman R. attend?
Suman R. attended Performance Education, University Of Southern Queensland, Kantipur Engineering College,dhapakhel Lalaitpur.
Who are Suman R.'s colleagues?
Suman R.'s colleagues are Jessy Kandiah, Rownack Ahmed Rodela, Kristy Childs, Samuel Lewer, Thomas Hodel, Amol Gupta, Javier L..
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