Suman Shukla Email & Phone Number

Mumbai, Mh, In

Maharashtra, India

As a National Channel Account Manager for India, Srilanka & Bangladesh. Responsible for handle top SI, Channel and Distribution across the assigned territory.

Responsible for sales of Zebra Printers, Suprema Biometrics, RFID Solutions, Fleet Management and SAFE school software etc, Accountable for business development projects as well as provide and input to business led initiatives in order to achieve agreed business and financial targets. Ensure timely collection of money from Channel Partners. Conduct Daily Morning Huddles to discuss daily plan and agenda for employees. Review productivity of SMs / ASMs/ Executive on a weekly & monthly basis. Tracking and monitoring daily productivity and book movement of the branch Ensuring Role clarity of employees in the branch Ensuring timely escalation of issues impacting business and appropriate solutions to address the concerns.  Managing and monitoring performance of all the sales resources and attrition control of customersrecording & resolving complaints as per the specified process within the stipulated TAT Promoting all direct banking channels and ensuring that the customer is utilizing the same Ensure that all staff is adequately trained on the Products of the bank and sales process.  Being responsible for achieving the quarterly target in revenue and gross margin, including the managing outstanding within norms and focusing on liquidity of ageing inventory. Set up Channels in the appointed territories: Appoint channels that deal in Office Automation products, Electronics product’s & Govt. projects such as Printer, Fleet Management, RFID solutions, etc. Identify and focus on the highest priority customer segments with solutions that are bundled and priced for maximum revenue, Develop the right coverage model for each customer segment in designated territories to maximize reach and visibility of the product. Leads generated by branch staff & personal leads, Develop and maintain strong working relations with all existing clients at key levels to optimize the utilization of approved facilities.

Responsible for sales of DELLEMC complete IT Solutions, with major focus on generating business in giving an end to end solution for the successful execution of the project via Channel sales & Direct sales, making effective presentation and relationship with OEM’s, Partners and Customer, Participating in the relationship with current and potential Distribution Partners, Focus Partners so as to facilitate the continuing negotiation of commercial arrangement, work very closely with business development team (About DELLEMC) Played a very vital role in generating business and had opened new avenues for the business by transforming the infertile DELLEMC segment of West India by playing role of an catalyst from seeding to cropping the business, which today has become a thriving business of DELLEMC business in West India.  Being responsible for achieving the quarterly target in revenue and gross margin, including the managing outstanding within norms and focusing on liquidity of ageing inventory.  Responsible for timely collections from market and collection of no dues certificate on monthly / quarterly basis and managing working capital and drive ROI for their region.  Monitor the development of markets and make recommendations as to how capitalize on emerging and or immediate business opportunity, Lead the development Regional Partnership Direct Sales & development strategy which will deliver target COR and revenues. Manage the team of Sales Managers, Technical managers and Business Development Executives, Customer and vendor relationship management, Conflict Resolution if any b/w partners, vendors and drive the team with in region to achieve the objectives. Drive various primary / secondary/ tertiary/ sell out related schemes and ensure timely compilation and settlement of market claims, regularly analyze & track DOI / WOI at each layer of GTM.

Mumbai Area, India

Responsible for Company achieving sales quota and account objectives.Maintain and expend relationship with the company’s customers. In additional, represent the company’s products, services, and solutions to customers, while managing the accounts planning cycle and ensuring customers needs and expectations are met by the Company. Participate in marketing events, such as seminars, trade shows, and telemarketing events & other sales duties as assigned. Being responsible to sell company products, services, and solutions to current and potential security system integrators and distributors, Prepare action plans and schedules to identify specific sales targets and opportunities in order to meet account performance objectives and customers expectations. Operate as the lead point of contact for sales matters between the Company and the customers. Responsibilities include but not limited to proactively assess, clarify, and validate customer needs on an ongoing basis. Prepare sales presentations and proposals. Assist with high severity issue escalations as needed, Manage account services through quality checks and other follow-up metrics. Develop a trusted advisor relationship, Follow up on sales leads and referrals, Develop and maintain product knowledge. Prepare a variety of status reports, including sales call activity, closings, follow-ups, and adherence to goals. Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. Coordinate the involvement of company personnel, including Sales Engineers, Technical Support Engineers, RMA personnel, Accounting, Logistics, Product Management, etc.,

Mumbai Area, India

Responsible for Sales and Distribution, General Operations & Customer services, making sure that the business continues to grow by way of developing new clients whilst maintaining its existing customer base, Responsible for $200 million Business in assign region. Develops and owns the Acquisition sales strategy and approach for Acquisition Sales into key top 97 customer lists with the main aim of exceeding Sales Order Value targets and securing top 200 customer brands in west India. Extensive market research to analyze and assess market potential, tracking competitor activities, as well as region/Partners performance rating and sales trends, Creating and maintaining links with other trade and professional associations keeping control of business expenditure. Ensure the desired product availability up to the last point of the market, monitoring distributors maintain adequate stocks of all company products and merchandise as per norms.

Mumbai Area, India

Responsible for the achievement of the customer acquisition & revenue targets, Increase revenue for the company by driving sales through Distribution & Channel Sales, Sales negotiation and deal closure at the customer points, Identifying, developing and directing the implementation of business strategy with Distributor’s, Building client relationships that result in revenue and profitability growth.• Coordinate with service Providers & Channel Partners for sales, service Meet numbers and deadlines (EPABX, PRI Lines, and VOIP), and provides end-to-end telecom solutions to corporate customers, national and international long distance services to customers, Ensure the desired product availability up to the last point of the market, monitoring distributors maintain adequate stocks of all company products and merchandise as per norms, Sales negotiation and deal closure at the customer points.

Raipur, Chhattisgarh, India

Responsible for Identifying the market potential and generating proposals in various organizations, Ensure the Plans are successfully meet every month, Identify Distributor & Channel partners are aware of the competitors activities in the market such as prices, schemes, systems/procedures etc, Back Office Operations and services in the defined territory Take corrective action to ensure acquisition of clients and closing of sales calls as well as maintaining customer relationships with the accounts. • Responsible for overall Postpaid Sales operations of assigned territory, Number of Connection, Achieve Primary, Secondary & Treasury targets. Monitor performance of distributors take corrective action, with requisite infrastructure, Recruitments & training and soft skills of DSA/FSE’S manpower. Coordinating with CSD/API for various verification/customer satisfaction related issues.