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Sumant Verma Email & Phone Number
Manager, Customer Success
at
HighLevel
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager, Customer Success
Location
West Delhi, Delhi, India
Company size
Who is Sumant Verma? Overview
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Quick answer
Sumant Verma is listed as Manager, Customer Success at HighLevel, a company with 45 employees, based in West Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Sumant Verma.
Sumant Verma previously worked as Manager - Customer Success at Datacultr and Customer Success Manager at Credgenics. Sumant Verma holds Personal Finance Mastery, Personal Finance from The 1% Club.
Company email context
Email format at HighLevel
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HighLevel
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Profile bio
About Sumant Verma
Total of 12+ years of experience in Client Servicing, Customer Success and customer Service.I am a dedicated and results-oriented professional with a passion for driving customer success in the ever-evolving business landscape. With a proven track record in delivering exceptional value to clients, I thrive on creating meaningful relationships and ensuring the success of every customer.Throughout my career, I have honed my skills in understanding the unique needs of clients and tailoring solutions to exceed their expectations. My commitment to customer success goes beyond meeting immediate goals; I am driven to build long-lasting partnerships that foster mutual growth and satisfaction.A huge people person at heart, come and say hello or share a story with me.
Current workplace
Sumant Verma's current company
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Highlevel
9 roles
Sumant Verma work experience
A career timeline built from the work history available for this profile.
Manager, Customer Success
Current
Jul 2024 - Present
Manager - Customer Success
Nov 2022 - Jun 2024
Customer Success Manager
- Credgenics is a SaaS based Debt recovery Platform and a one stop Solution for complete cycle of debt recovery management.
- Responsible for On-Boarding of new accounts with the services they have Opted for.
- To manage successful negotiation of long-term contract renewals with franchise owners and sales affiliates.
- To identify sales opportunities sales opportunities by assessing environment and devising and implementing winning strategy.
- To Play instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
- Up-selling and cross-selling services.
Oct 2021 - Jan 2023
Customer Success Manager
- Technical Account Management of Enterprise Customers across Digital Media side of business specifically Creative Cloud and Document Cloud Customers.
- Handle book of around 20 million USD around 200 customers.
- Minimize customer churn and increase adoption.
- Cross-Functional collaboration with company teams to turn creative ideas to actionable Ideas
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Played an instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
Jan 2017 - Oct 2021
Technical Support Associate
- Provide technical assistance and support for incoming queries and issues related to Creative Cloud Team users via email, call and chat.- Provide Remote support on user’s computer to resolve Issues related to Adobe software’s.- Help Users with Software deployment in case of volume licenses.- Assisting users in Enterprise deployment.- Handling billing.
May 2015 - Jan 2017
Buyer
British Telecom Global Services India Limited
- Worked as a Contract Management in Contract Administration Team and Working on Oracle R12 Tool.- Preparing Contract Summary Sheet, Contract Analysis, Dealing With Work Orders for Various Categories (i.e.Preparation and Extension of the Existing Work Orders with BPA’s). - Drafting Scope of Work, Schedules.- To check the price compliance before creating.
Jul 2014 - Dec 2014
Technical Voice Specialist
Sneh Web Tech Pvt Ltd
- Providing one time solution to the customers having problems in Computers and Laptops and the peripherals attach to them.- Providing the customers valuable and good quality information making sure no misleading occurs.- Meeting the monthly targets and able to complete them up in advance.- Fixing all the issues faced by customer taking remote sessions.
Feb 2013 - Jul 2014
Solution Engineer
- Analyzing and working on software & hardware related problems.- Collaborate with different Tier groups in order to solve the query of the customer- To handle customer queries via chat & telephone.- Upselling and upgradation of customer services and also renew if going to expire.- Responsible for changing the hardware of the computer, printer and other.
Jan 2012 - Feb 2013
Team & coworkers
Colleagues at HighLevel
Other employees you can reach at gohighlevel.com. View company contacts for 45 employees →
PM
Peter Muwanguzi
Colleague at Highlevel
Kampala, Central Region, Uganda, Uganda
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US
Utsav Sinha
Colleague at Highlevel
Kolkata, West Bengal, India, India
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PG
Praveen Gupta
Colleague at Highlevel
Gurugram, Haryana, India, India
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BP
Brittainy Penney
Colleague at Highlevel
Dallas, Texas, United States, United States
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AA
Aaqib A.
Colleague at Highlevel
South Delhi, Delhi, India, India
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AM
Arpitha Maria
Colleague at Highlevel
Bengaluru, Karnataka, India, India
View →
MT
Mayur Takawale
Colleague at Highlevel
Mumbai, Maharashtra, India, India
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TA
Thakur Abhay
Colleague at Highlevel
Bengaluru, Karnataka, India, India
View →
HB
Himesh Bhandari
Colleague at Highlevel
Mumbai, Maharashtra, India, India
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JD
Jeroen De Vos
Colleague at Highlevel
Belgium, Belgium
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Peter Muwanguzi
Colleague at Highlevel
Kampala, Central Region, Uganda, Uganda
View →
US
Utsav Sinha
Colleague at Highlevel
Kolkata, West Bengal, India, India
View →
PG
Praveen Gupta
Colleague at Highlevel
Gurugram, Haryana, India, India
View →
BP
Brittainy Penney
Colleague at Highlevel
Dallas, Texas, United States, United States
View →
AA
Aaqib A.
Colleague at Highlevel
South Delhi, Delhi, India, India
View →
AM
Arpitha Maria
Colleague at Highlevel
Bengaluru, Karnataka, India, India
View →
MT
Mayur Takawale
Colleague at Highlevel
Mumbai, Maharashtra, India, India
View →
TA
Thakur Abhay
Colleague at Highlevel
Bengaluru, Karnataka, India, India
View →
HB
Himesh Bhandari
Colleague at Highlevel
Mumbai, Maharashtra, India, India
View →
JD
Jeroen De Vos
Colleague at Highlevel
Belgium, Belgium
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3 education records
Sumant Verma education
Personal Finance Mastery, Personal Finance
Bachelor'S Degree, Business/Commerce, General, A
Master Of Science, Information Technology, B
FAQ
Frequently asked questions about Sumant Verma
Quick answers generated from the profile data available on this page.
What company does Sumant Verma work for?
Sumant Verma works for HighLevel.
What is Sumant Verma's role at HighLevel?
Sumant Verma is listed as Manager, Customer Success at HighLevel.
Where is Sumant Verma based?
Sumant Verma is based in West Delhi, Delhi, India while working with HighLevel.
What companies has Sumant Verma worked for?
Sumant Verma has worked for Highlevel, Datacultr, Credgenics, Adobe, and British Telecom Global Services India Limited.
Who are Sumant Verma's colleagues at HighLevel?
Sumant Verma's colleagues at HighLevel include Peter Muwanguzi, Utsav Sinha, Praveen Gupta, Brittainy Penney, and Aaqib A..
How can I contact Sumant Verma?
You can use AeroLeads to view verified contact signals for Sumant Verma at HighLevel, including work email, phone, and LinkedIn data when available.
What schools did Sumant Verma attend?
Sumant Verma holds Personal Finance Mastery, Personal Finance from The 1% Club.
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