In my role at Dogtopia, I lead a dynamic, cross-functional team comprising experts in digital, technology, product, data, and operations. Together, we drive the creation and execution of forward-thinking digital and technology strategies that elevate the Dogtopia experience for both our daycares and their customers. Through innovative CRM + POS solutions, we’re focused on enhancing the operational efficiency of our franchises while delivering a superior, tech-enabled experience for dog parents everywhere.

- Accountable head for all of GE Digital’s enterprise, financial, engineering, product, and services data for 21,000 customers across key industries: Electric Utilities (Grid), Power Generation (Renewables), Oil & Gas, Manufacturing, and Aviation.- Set very focused and clear strategic themes with measurable KPIs to enable data democratization across the organization to provide on demand access to key financial, engineering and product insights for Finance and Sales leaders, GMs, top customers, product analytics and various internal enterprise consumers.- Developed Product 360 dashboards for overly complex data lineages and categories.- Collapsed/rationalized over 65 application and integrations including 7 ERP systems and 3 CRM platforms (Salesforce) harnessing over $3M in operating cost savings.- Led a high performing DataOps team of Data Scientists, Data Product Owners, Data Engineers, Data Architects, Enterprise Architects, Solution Architects, and outsourced global scrum delivery teams to support several Enterprise wide data initiatives including product , engineering, sales, marketing, finance, services and support organizations.- Utilized outsourced vendors to achieve niche expertise, scale and speed across US, Europe, and Asia.- Responsible for Digital's Data Management platform including Digital Datalake Business Intelligence ecosystem (AWS/Spark/HDFS) and Enterprise applications (SalesForce, CPQ, Hubspot, Marketo, Oracle Fusion).- Led intiative to build complex trusted datasets for predictive analytics along the themes for key operational data, customer success and product insights as well as internal enterprise usage such as Revenue Forecasting, Cash Analytics, Business Case Lookback, Order Management, Commercial Analytics/GTM Insights, Sales Plans, Pricing, Deal Scoring, Quota Management, Quota Performance and various other high impact initiatives impacting the growth and gross margin of GE’s revenue.

• Serve as Head of Global IT across all Milestone locations worldwide.• Set clear IT vision and IT strategy/roadmaps ensuring that the company has the right talent, stays ahead of technology trends and maximizes the value of technology investments.

• Reporting to the office of the CIO, responsible for the successful delivery of the entire Amtrak IT portfolio for driving Business IT innovation.• Provide leadership and deliver IT Strategy roadmaps and IT Transformation initiatives including Station WIFI, Sourcing Strategy, brand new Service Delivery Center, Enterprise Architecture (EA) roadmap,Application Rationalization, Cloud based IT solutions(AWS, Azure), data migration, mission critical IT upgrades, 3rd party integrations.• Manage all facets of relationships from business teams to cross functional team collaboration, engineering/architecture, budget/finance, vendor management and change management.

Charged with execution and delivery of enterprise technology applications to support Gannett’s 3 big portfolios USA Today, Broadcast and US Content Publishing. Managed a $700M digital properties projects portfolio. • Reporting to the Office of the CTO, charged with execution and delivery of technology projects to support Gannett’s 3 big divisions USA Today, Broadcast and US Content Publishing.• Provide leadership to Portfolio, Product and Program Management Office. Drive alignment across key strategy initiatives and developed scorecards to track program health.• Built 8 digital roadmap and strategic plans that delivered 1300 product features every 90 days for over 120+ digital media properties based on measurable KPIs and highest ROI. • Transitioned the organization to Agile and implemented a successful lean SAFE based Enterprise Portfolio Project Management Office (PPMO) and integrated DevOps continuous delivery process.• Institutionalize a lean operating delivery model to promote organizational effectiveness by supporting product development flow all the way through DevOps creating transparency and dissolving silos. • Serve as Head of PMO leading a large team of project and program managers. Hire, train, mentor, inspire and guide staff to implement high standards of project management maturity.• Won the most distinguished employee ‘OWN IT’ Award.

• Reporting to the VP of Shared Services, charged with building a brand new portfolio based organization to develop strategic objectives, roadmap and goals for the Shared Services portfolio.• Drive all aspects of technology planning & operations for the consolidation of company wide Marketing Resource Management (MRM) with Salesforce/Hubspot, Smart Marketing Suite(SMS) and sales operation process. • Led application development and integration of several tools in the marketing ecosystem with SalesForce, replacing Siebel and other legacy tools for all HP business groups. • Operationalize key organization processes to improve program efficiency and improve turn around time utilizing six sigma lean practices.• Manage operations globally all aspects of agile teams, cross functional teams, external vendors, business/partners engagements, IT deliverables/engagement including selecting vendors, signing off SOWs /IT contracts and 3rd party vendor contract negotiation and approvals.

• Charged with managing digital strategy portfolio, developing strategic objectives, roadmap and goals for entire HP.com portfolio. • Work with Chief Product Owner to develop the Product Owner’s Model that realigned leaders, staff and functional teams to close gaps, re-prioritized all work and eliminated non-productive work that led to improved productivity and increased lead generation.• Generate revenue increase through creation and development of ‘state of the art’ Project Management Office (PMO) with cross functional program teams to deliver business objectives.• Direct and coach team responsible for housing 22 projects, six programs and five product initiatives within highly efficient agile PMO; recognized with nomination for PMO of the year award.• Developed solutions, products and capabilities through collaboration with IT, Engineering, product and business groups for HP Enterprise Business Services, Product Experience, Search, Cloud Services, Homepage, Mobile and Personalization.• Coordinate actions between the business teams, user experience, scrum masters (Agile), deployment, analytic teams, Content Management and Operations working through PDLC to drive development timeliness, deliverables and distribute KPI metrics.• Generate program efficiency and ensure organization’s adherence to set agile standards, communication protocols, stakeholder management, cadence, guidelines and best practices while influencing a culture of agile delivery through consistent standards, lean thinking and best practices as governance leader.• Improve operations by developing engagement model, integrated timeline, rolling 90 day roadmap and executive summary dashboards and continuously evaluate overall viability of product portfolio.

• Led ITSM operations and established key processes and controls; gained efficiency using continuous improvement tools and lean processes. • Single handedly led Change Control Board for entire PayPal. Evaluate the risk and completeness of every change request to ensure 100% ATB.• Served as an operation excellence and ITSM advocate. Streamlined process and improved dynamic team participation by replacing low productivity tools and processes. • Utilized Six Sigma Value StreamMapping techniques to eliminate non productive process and improved team response times by 85%.• Promoted new templates and processes through weekly communication.• Solved conflicts and defused escalations through daily complex interactions with key stakeholders, Business Units, cross functional groups, product development and release management.• Ensured organization's adherence to 100% compliance to all IT audits and controls like including SOX and ISACA auditing.• Led large scale planning initiatives for PayPal's key releases and maintenance activities.

• Successfully drove content modeling enterprise application operations for HP’s Enterprise business across all business units and regions. Led content mapping requirements globally for eight business units across all HP’s digital eco system. • Managed Content Model Operations for HP's CPDM team and transformed the team from being non-deliverable to delivery by turning around team output and performance by 90%.• Operationalized key processes and reduced 2 years worth of backlog within 2 months and reduced turn around time from 6 months to 9 business days.• Supervised the chief architect and content engineering teams to redefine and optimize the content and data repository.• Developed content management life cycle and introduced new tools, processes and standards that improved content quality, delivery and re-use.• Established standards, processes, governance and best practices for the Content Providers, Content Planners, Content Model Administrators and Content Deployment teams to gain efficiency and reduce the outstanding backlog for content model implementation within three months.• Managed technical teams, offshore development teams, QA teams and Content Model Administrators. Managed development cost and budget.• Developed metrics and dashboards to track the program health.