Highly skilled and results-oriented professional with managing a high-quality and fast-paced restaurant. Ability to train staff to the highest standards of customer service, ensuring increased customer satisfaction, reduced staff turnover rates, and a rise in sales through upselling techniques.Budget analysing and a good team player...
Calicut Notebook Llc
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Restaurant ManagerCalicut Notebook Llc Feb 2022 - PresentDubai, Dubai, United Arab Emirates
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Assistant Restaurant ManagerCalicut Paragon Jan 2017 - Oct 2021Kerala, India• Hired, trained and coached staff members on customer service,food&beverage knowledge and health safety standards for the restaurant grand opening. • Reduced valuable cost by 7% through tighter controls on inventory waste and overtime expenditure. • Increased customer engagement on company social media accounts through interactive promotions and contests. • Communicate well and used strong interpersonal skills to establish positive relationship with guest and employees. -
Restaurant SupervisorLorenzo'S Italian Retaurant Aug 2014 - Nov 2016Kuwait• Oversee employee work in front and back of house to ensure compliance with company policies and food safety guidelines. • Complete restaurant opening and closing procedures and manage deposits. • produce monthly reports detailing sales trends and forecasts. • Awarded employees for maintaining high sales.
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Senior CaptainLorenzo'S Italian Restaurant May 2011 - Aug 2014Kuwait• Check outlets before ,during and after shift for proper setup and cleanliness. • Worked with unhappy guests, making certain they leave pleased and return. • Assist Manager on duty in programming "specials "into micros system.
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Restaurant CaptainBack Water Ripples Jan 2010 - Apr 2011Kerala, India• Communicating service needs to chefs and stewards throughout operations. • Provide feedback to department managers on the employees performance of the responsibilities. • Everyday briefing and promote the staff by encouraging.
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F&B WaiterCgh Earth Aug 2008 - Jun 2009Kochi, Kerala, India• Worked as a team member to achieve the highest level of customer service. • Accurately handles financial transactions in the register. • Maintain stock and monthly inventories.
Sumesh Kumar Education Details
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KihrdHotel Management
Frequently Asked Questions about Sumesh Kumar
What company does Sumesh Kumar work for?
Sumesh Kumar works for Calicut Notebook Llc
What is Sumesh Kumar's role at the current company?
Sumesh Kumar's current role is Actively seeking employment....
What schools did Sumesh Kumar attend?
Sumesh Kumar attended Kihrd.
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1gmail.com
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2yahoo.com, emerson.com
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