Sumesh Kumar
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Sumesh Kumar Email & Phone Number

IT Support | Service Delivery | Desktop Support at Jolera Inc.
Location: Cambridge, Ontario, Canada 4 work roles 2 schools
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Current company
Jolera Inc.
Role
IT Support | Service Delivery | Desktop Support
Location
Cambridge, Ontario, Canada
Company size
186 employees

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Sumesh Kumar is listed as IT Support | Service Delivery | Desktop Support at Jolera Inc., a with 186 employees, based in Cambridge, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Sumesh Kumar.

Sumesh Kumar previously worked as IT SYSTEM SUPPORT PROFESSIONAL at Jolera Inc. and Manager on Duty at Kfc Canada (Yum! Brands Subsidiary). Sumesh Kumar holds Postgraduate Degree, Applied Network Infrastructure And System Administration from Conestoga College.

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Jolera Inc.

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Profile bio

About Sumesh Kumar

As a recent Computer Science graduate, I possess a keen interest in IT infrastructure and system administration. Throughout my academic tenure, I acquired extensive knowledge of diverse operating systems, network configurations, and security protocols.My passion for the field led me to pursue several projects where I gained valuable practical experience in troubleshooting hardware and software issues, managing user accounts, and performing system backups and restorations. These projects enabled me to develop the expertise to analyze intricate problems and devise innovative solutions to ensure seamless IT operations.I am a dynamic individual with a passion for learning and a team-oriented mindset, coupled with exceptional communication skills. I firmly believe that these qualities are vital for a System Administrator or any IT job. I am eager to commence my career in system administration and cloud to contribute my expertise and knowledge to the environment.

Current workplace

Sumesh Kumar's current company

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Jolera Inc.
Jolera Inc.
IT Support | Service Delivery | Desktop Support
toronto, ontario, canada
Website
jolera.com
Employees
186
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4 roles

Sumesh Kumar work experience

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It System Support Professional

Current
Jolera Inc.

Toronto, Ontario, Canada

Jul 2023 - Present

Information Technology Technical Support

Itprofound

Kerala, India

I served as an IT support specialist for the company's Managed Services Client base. I provided assistance and resolved technical issues through various channels such as phone calls, emails, online ticket submissions, and on-site visits when necessary.One of my key responsibilities was the installation, configuration, and maintenance of computer systems and software. I was adept at troubleshooting and resolving hardware and software-related problems that clients encountered. Additionally, I utilized Jira ticketing tool for ticket solving, routing, and escalation, and I was also familiar with OSTicket.I took care of monitoring and maintaining the network infrastructure, which encompassed LANs, WANs, routers, switches, and monitoring tools. This involved regular checks to ensure smooth operations and prompt identification of any potential issues.As part of my role, I prepared and updated technical documentation and user manuals to ensure accurate and comprehensive information for both clients and colleagues. I also played a role in deploying Managed Services and T&M (Time & Materials) labor, adhering to corporate standards and client contracts.

Apr 2020 - Aug 2021
Team & coworkers

Colleagues at Jolera Inc.

Other employees you can reach at jolera.com. View company contacts for 186 employees →

CS Cátia Silva Cátia Silva Colleague at Jolera Inc.Porto, Portugal View → GK Gayan Kularatne Gayan Kularatne Colleague at Jolera Inc.Colombo, Western Province, Sri Lanka View → IP Ivo Pinto Ivo Pinto Colleague at Jolera Inc.Porto, Portugal View → AP Arun Pragadesh Arun Pragadesh Colleague at Jolera Inc.Singapore View → AP António Pacheco António Pacheco Colleague at Jolera Inc.Lagoa, Portugal View → KS Kushan Sampath Kushan Sampath Colleague at Jolera Inc.Kalutara District, Western Province, Sri Lanka View → MP Mark Pompilio Mark Pompilio Colleague at Jolera Inc.Greater Toronto Area, Canada View → KD Keshara Dorakumbura Keshara Dorakumbura Colleague at Jolera Inc.Porto, Portugal View → PS Prabhjot Singh Prabhjot Singh Colleague at Jolera Inc.Canada View → GM Garnet Marz Garnet Marz Colleague at Jolera Inc.Greater Toronto Area, Canada View →
2 education records

Sumesh Kumar education

Postgraduate Degree, Applied Network Infrastructure And System Administration

Conestoga College
FAQ

Frequently asked questions about Sumesh Kumar

Quick answers generated from the profile data available on this page.

What company does Sumesh Kumar work for?

Sumesh Kumar works for Jolera Inc..

What is Sumesh Kumar's role at Jolera Inc.?

Sumesh Kumar is listed as IT Support | Service Delivery | Desktop Support at Jolera Inc..

Where is Sumesh Kumar based?

Sumesh Kumar is based in Cambridge, Ontario, Canada while working with Jolera Inc..

What companies has Sumesh Kumar worked for?

Sumesh Kumar has worked for Jolera Inc., Kfc Canada (Yum! Brands Subsidiary), Itprofound, and Itprofound Inc..

Who are Sumesh Kumar's colleagues at Jolera Inc.?

Sumesh Kumar's colleagues at Jolera Inc. include Cátia Silva, Gayan Kularatne, Ivo Pinto, Arun Pragadesh, and António Pacheco.

How can I contact Sumesh Kumar?

You can use AeroLeads to view verified contact signals for Sumesh Kumar at Jolera Inc., including work email, phone, and LinkedIn data when available.

What schools did Sumesh Kumar attend?

Sumesh Kumar holds Postgraduate Degree, Applied Network Infrastructure And System Administration from Conestoga College.

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