Sumesh Thomas Email & Phone Number

Bengaluru, Ka, In

Bangalore Urban, Karnataka, India

Solution Architect HCL DominoHCL Domino/Sametime/Travel Server- Cloud Migration/version Upgrade

Bangalore

Assessment, Planning, Design for the implementation/migration.Work with Microsoft or Migration tool Vendors for the HLD and LLD for the migration setup.Perform the PoC and pilot migrations before the bulk migration.Lead the design/ delivery of multi-national/ multi-partner projects.Worked effectively in diverse, multi-cultural environments at Global Level.Ability to work with the CXO level in customer organization in developing strategies, relationships, etc.Provide O365 Solution for new customer, migration to O365 platform.Tech transition management for Messaging and collaboration Services.Mitigating and solving escalations with urgency and determination.Microsoft Teams implementation and Administration.O365 Implementation and Administration.Good knowledge and experience with AAD and AAD connect.Experience on configuring Lync/Skype/Teams policies.Good understanding of SBA, SBC, SBS, PSTN gateways.Good Knowledge on Skype telephony and conferencing devices Good level of knowledge on networking including firewalls, DMZ, WAN technologies LAN and VLAN.Adequate knowledge of Active Directory Services and Site Topologies.Deep knowledge of Microsoft Office 365 services. Good knowledge of PowerShell.Extensive knowledge on Lotus Domino Administration.Migration Projects: Lotus Notes, Exchange to O365 services.Strong experience with O365 Security and Compliance Litigation hold eDiscovery center including ATP and DLP deployment.Strong knowledge of Migrations from legacy Lotus Domino and on premise Exchange to Office365.Strong experience with Hygiene solutions- Iron Port, EOP (ATP), Proof Point etc.In-depth experience with SMTP Relaying mechanism and protocol.Ability to understand and design a large enterprise-level solution upon technical, application and business requirements.

Bengaluru Area, India

Translating customer requirements into working instructions for Delivery.Mitigating and solving escalations with urgency and determination.Providing detailed reports as per an agreed schedule (or on request), including management and account performance reports.Building and maintaining customer relationshipsEnsuring that quality services are delivered with regard to the agreed SLA and customer satisfaction.Define project scope, goals and deliverables.Collaboration with senior management and stakeholders.Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.Estimate the resources and participants needed to achieve project goals.Set and continually manage project expectations with team members and other stakeholders.Delegate tasks and responsibilities to appropriate personnel.Identify and resolve issues and conflicts within the team.Identify and manage project dependencies and critical path and risk.Track project milestones and deliverables.Develop and deliver progress reports, requirements documentation, and presentations.Proactively manage changes in project scope, identify potential crises, and devise contingency plans.Monitors and reports on service delivery metrics and overall performance.Coordinates planned changes with customer service, change management and operations.Maintains relationships with technical teams and Communicates on major service outages/escalations.Reporting on process improvements, team performance and agreed service levels.Project Management of IT Infrastructure projects consisting implementation of belowAll the projects Outside BAU Infrastructure Servers – Active Directory, DNS, DHCP, File & Print Servers and Virtual Servers  Data Network Infrastructure – Wired and Wireless LAN, WAN and Security Implementation Security – Firewall, Symantec security products Network - Network refresh Messaging- Migration from any Platform to MS O365

Budapest, Budapest, Hungary

Technology Tower Lead: - Lotus Domino, Office 365, ADFS and AS400 L3/L4 Lotus Domino support on version 8.5/9.0Office 365 implementation and OperationsWorking on high priority and escalated lotus domino issuesConfiguration and maintenance of Domino serversMigration from Lotus Notes to O365 platformMonitoring of domino servers through GSX MonitorBlackberry L3 SupportLotus Notes Traveler SupportMobile Iron SupportIQ Suite SupportCoordination with Message Labs and IBM Support Domino servers on Windows/Linux/Solaris platformPerform the Daily/Weekly/monthly domino server maintenance Perform the Changes on the supporting servers like version, Patch, Template upgrade.Drive new projects for the messaging and collaboration perspective.Mitigating and solving escalations with urgency and determination.Building and maintaining customer relationshipsEnsuring that quality services are delivered with regard to the agreed SLA and customer satisfaction.Identify and resolve issues and conflicts within the team.Coach, mentor, motivate and supervise team members and influence them to take positive action and accountability for their assigned work.Onsite coordination experience in Budapest, Hungary Location

Chennai Area, India

IBM Lotus Domino Administartion

Providing Notes/Domino Administrative support R7/R8Daily monitoring of Domino Servers using both Admin Client (Domino Administrator) and Domino Domain Monitor databaseTroubleshooting server crash and hang issues.Implement notes and domino securityConfigure communication for mail an replication between serversUse administration tool to perform ongoing administrative tasksInstalls, upgrade and manage Lotus Notes/Domino servers.Using Domino Designer, modify database form fields per user requestResearch & document notes.ini parameters & server doc settings for approximately 80 mail, hub, application, web & test serversMaintain daily Notes server operation requirementsTroubleshooting mail routing and replication issuesTroubleshooting issues related to database eg: Corruption, Access problem DB2 Integration with Domino ServerBlackberry AdministrationSupport Domino servers on Windows/Linux platformPerform the monthly domino server maintenance Mail template upgrade to R8

Bengaluru, Karnataka, India

Lotus Domino Administration - Client and serverOperating Systems –Installation,upgradation, configuring and troubleshooting of Windows 2000 Professional, Windows XP.Day to day troubleshootingAsset ManagementNetwork designing and Troubleshooting the LAN.Antivirus Control for all Computers.Communicating the issues to user community, IT personnel and top managementAnalyze and resolve all desktop problemsHardware /software fault detection and resolution.Production Environment Update with Latest Changes24x7 Production Supports

Lotus Notes Client Support and System Administration