Maintain and expand new as well as existing customer database and dealer database within assign territory.Prepare various types of MIS report like monthly report, scheme analysis report, activation analysis report, dealer performance analysis and other report as required by manager.Identify potential channel partners for the business and maintain a good relationship with them.Keep tracking on distributor and dealers paid up stock liquidation to avoid customer harassment.Coordination with dealers, sales team, accounts and warehouse team member to keep the process uninterrupted. Deals with external and internal customer at all levels via telephone and email to ensure successful communication through actively listening thoughtful question. Continuously follow up with dealers and channel partners to achieve the monthly and quarterly customer retention target. Sharing knowledge through training and encouraging development of team members to achieve the specific team goal.

• Associated with a team with 25 Sales Executive of 3 brand for MIS , and day to day Sales Coordination while reporting to M.D through operational excellence in follow up and monitoring.• Providing continuous support to the sales team through back office operational support • Maintaining continuous coordination with Dealers & warehouse to to keep the process smooth and to generate various kinds of report (Purchase, Sale & Service, Grn, and coordinate with warehouse for materials dispatch & prepare purchase order ).• To respond quickly and efficiently to all incoming sales inquiries, by telephone, fax and Email, preparing brochures as required• To record the progress of all inquiries and translate into a Daily , Weekly & Monthly report, including Source of business trends, market outstanding follow-up , future predicted sales and other report as directed to the M D.• Ensure an efficient tracking system of all event paperwork , Billing, A/c Reconciliation , Price Audit