As an accomplished and motivated retail professional, I have a solid history of achieving outstanding results in customer service. My passion for leadership, optimization, talent development, people, data analysis, and organization drives me to provide my teams with the tools they need to improve their performance and reach their full potential.As a boutique manager for LONGCHAMP & Perona, I have driven and maximized sales performances, exceeded KPIs, and developed and implemented operational strategies to expand our client base, optimize profitability, and meet sales targets. I have fostered a client-centric mindset by developing and maintaining solid client relationships, ensuring an excellent client satisfaction and the highest level of client service.Previous to Perona & Longchamp, I worked for TUMI as an Associate Store Manager, Paul Smith as a Floor Manager, and Hugo Boss as a Senior Sales Associate. My experience in managing human resources, customer service, merchandising, inventory management, and sales and recruitment strategies have honed my skills in leadership, effective communication, multitasking, decision making, and organizational skills.In addition to my professional experience, I hold a Bachelor of Business Administration degree and possess additional skills in store administration, adaptability, stock management, guest relationship building, visual merchandising, and finance management.If you're looking for a dedicated and accomplished retail store manager who can drive sales, develop teams, and provide exceptional customer service, please feel free to contact me at kr.sumitban@gmail.com or +91 8447293428.