Sumit Gupta Email & Phone Number

Mumbai, Mh, In

Mumbai, Mh, In

Navi Mumbai, Maharashtra, India

As an L1 NOC Engineer, I specialize in network, cloud, and cybersecurity monitoring, ensuring optimal performance and security across diverse systems and platforms. Key responsibilities and achievements:•Specialized in network, cloud, and cybersecurity monitoring, ensuring optimal performance and security across diverse systems and platforms.•Leveraged Zabbix for cloud & network monitoring, swiftly diagnosing server and network issues through console access for prompt resolution.•Utilized remote login to check hardware status on switches(Cisco Nexus 9300-GX , 9300-FX2 , Catalyst 9200 series) & servers including models from Dell, Supermicro, and Fusionstor.•Leveraged the Radware Cloud DDoS portal for cyber monitoring, proactively monitoring potential DDoS attacks while ensuring tunnel status remains secure.•Proactive in logging and following up on cases with ISP and OEM partners, facilitating timely resolution and effective communication.•Collaborated closely with various technical teams to expedite issue resolution and maintain seamless operations.•Created and analyzed reports to identify trends, patterns, and areas for improvement, contributing to enhanced network performance and efficiency.•Committed to continuous learning and growth, staying updated with emerging technologies and industry best practices to drive success in a dynamic environment.

Navi Mumbai, Maharashtra, India

An IT operations associate is responsible for performing IT operational and administrative tasks to support the organization's daily operations. An operations associate must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manage.As an IT Operations Associate tasks to be performed are as follows:• Monitoring, First Level Trouble Shooting.• Customer communication- Verbal & Written• Technical understanding of domain- Storage/Servers/Network/Security/Linux/Windows/Virtualization.• Learning Skills- Delivery process, tools & their operations.• Analytic Skills- Creating & Analyzing reports,etc.

Navi Mumbai, Maharashtra, India

As a tutor, I have cultivated essential skills that seamlessly transfer to the IT industry. With honed communication and interpersonal abilities, I effectively convey complex concepts to diverse audiences. My strong problem-solving and critical thinking capabilities enable me to analyze challenges from multiple perspectives and devise innovative solutions. Additionally, my adaptability and quick learning allow me to thrive in the ever-evolving IT landscape. With these skills, I am well-prepared to excel as an IT professional and make valuable contributions to your organization's success.

Navi Mumbai, Maharashtra, India

Job Description:• Understanding the customer's needs and helping them with course selection.• Calling & following up with the leads over the call and through the mail.• Replying to the queries of the students• Maintaining good relationships with the customers through regular phone contact & e-mails.• Maintaining the database of customers on a regular basis• Preparing reports by collecting, analyzing, and summarizing information• Achieving monthly targets as set out by the business.

Bachelor Of Technology - Btech, Electronics And Tele Communication, 8.9 Cgpa

Activities and Societies: Joint Technical Head of IEEE PCE, Volunteer for Makerthon 2019 & Plastic Awareness Campaign 2019,Graduating.

Junior College, Science