16+ years of experience in Service Industry with extensive subject matter expertise in IT Infrastructure professional with vast experience in IT Operations, IT Service Management (ITIL), Delivering quality IT solutions, Project Management, Remote Support, Data Center Operations, People Management. Expertise in planning & building IT infrastructure for supporting enterprise involving selection of appropriate technologies, products, finalizing Service Level Agreements, and directing timely completion of projects.Significant experience in driving alignment of IT with business, defining IT strategy and road map, optimizing IT, driving compliance in IT, budgeting and execution of multi-location projects.Good communication, interpersonal and leadership skills. Excellent People Management, Project management skills ability to coach and develop a highly motivated, engaged and customer focused teams, adaptable to every circumstances, possess skill to work under pressure.