Sumit Mishra Email & Phone Number

A result oriented professional, I bring with me over 12 years of demonstrated expertise in banking operations and risk management, implementing pioneering ideas to deliver value to the customers. Well honed skills in managing overall banking operations, risk management and promoting banking products, gained while leading diverse and challenging assignments and emerging a winner.Specialities Significantly contributed to enhancing revenue growth and customer satisfaction by on-boarding new clients and providing prompt and accurate service to existing clients.  Crafted strategies to tap unexplored market segments and customer groups for business expansion. Enhanced profitability and market share by cross selling asset, liability and fee based products based on customers risk profile and financial needs.  Sound knowledge of general banking operations and retail banking products, policies and procedures including service / cost / revenue dynamics, gained through hands-on experience. Excellent relationship management skills that enable me to interact with people across levels for achieving organizational goals. Implemented various initiatives to ensure banking processes are effective, efficient and aligned to international standards Hands on experience in managing enterprise wide risks including credit, market and operational risk. Proven ability in providing prompt and accurate solution to customer queries. Proficient in assessing credit worthiness of customers thereby minimizing non-performing assets. Championed a customer focussed and quality conscious culture, ensuring defined procedures and service parameters were achieved. Recruited, trained and developed a high performing teams that delivers excellent customer service.

Listed skills include Credit, Loans, Underwriting, Cross Selling, and 21 others.