Sumit Rawat Email & Phone Number

Poznań, Wielkopolskie, Poland

• Process customer submitted disconnect kit recovery requests to ensure prompt recovery in line with the End to End customer disconnects process & SLA's.
• Ongoing tracking of progress, throughput and issues, creating reporting.
• Ensure business systems are updated with relevant details relating to collection of the kit.
• Maintaining good working relationship with 3rd party suppliers/vendors and resolve queries in a prompt manner.
• Contributes to development of processes & procedures associated with retrieval of CPE equipment.
• Raising and releasing customer submitted disconnects orders for redundant products/services.

Poznań, Wielkopolskie, Poland

• Process customer submitted disconnect kit recovery requests to ensure prompt recovery in line with the End to End customer disconnects process & SLA's.
• Ongoing tracking of progress, throughput and issues, creating reporting.
• Ensure business systems are updated with relevant details relating to collection of the kit.
• Maintaining good working relationship with 3rd party suppliers/vendors and resolve queries in a prompt manner.
• Contributes to development of processes & procedures associated with retrieval of CPE equipment.
• Raising and releasing customer submitted disconnects orders for redundant products/services.

Poznań, Wielkopolskie, Poland

• Validate order details across all products and bandwidths to ensurecompleteness of details provided to create a workable order.
• Determine the correct order provisioning system(s) and configurationbased on requirements to ensure accurate delivery of either internallysubmitted or customer order.
• Drive issue resolution to minimize delays around release of orders intoprovisioning flow.
• Engage with customer – internal or external.
• Work with internal back-office teams on customer changes mid-streamand reply to inquiries from sales or internal customers regarding statusof existing orders.

Poznań, Wielkopolskie, Poland

• Calculated nutritional requirements to assess adequacy of diet andnutrition support.
• Demonstrated activities to clients and coached on safe and effectivelifting techniques.
• Educated clients on resistance training activities, nutrition and exercisesafety

Poznań, Wielkopolskie, Poland

• Responsible for assisting the production supervisors and monitoringprogram schedules.
• Analyzed work orders to determine type and quantity of materialsneeded for each production batch.
• Set up and operated production equipment according to daily workorders and safety procedures

Greater Poland

• Marking and labeling stock
• Sorted packages to appropriate slide, line or belt for final distribution.

New Delhi, Delhi, India

• Promoted high customer satisfaction by resolving problems withknowledgeable and friendly service.
• Organized memorable and exquisite travel itineraries and vacations forclients
• Handled travel arrangements for groups, couples, executives andspecial needs clients.

New Delhi Area, India

• Participated in research to support goals and objectives of employer andassigned team.
• Worked well in team environment as well as independently.

Master Of Science - Ms, Food Science And Human Nutrition, 4.5

Honors and Awards: Graduated with distinction; Recipient of the University Scholarship Reason for Choosing the Institute: Poznan.

Bachelor Of Engineering - Be, Biotechnology

Activities and Societies: Activities and Achievements: • Awarded Best Dancer of the College • Led and participated in various dance.

High School, Biology, General