Sumit Sarkar Email & Phone Number

Delhi, India

Delhi, India

Delhi, India

Manage Reservations: Handle all aspects of reservation management, including receiving and processing booking requests via email, or online platforms. Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and assisting guests with their reservation needs in a professional and courteous manner.Reservation System Operation: Utilize reservation software or systems to input and manage bookings accurately, ensuring all details are recorded correctly… Show more Manage Reservations: Handle all aspects of reservation management, including receiving and processing booking requests via email, or online platforms. Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and assisting guests with their reservation needs in a professional and courteous manner.Reservation System Operation: Utilize reservation software or systems to input and manage bookings accurately, ensuring all details are recorded correctly. Availability Coordination: Coordinate with various departments to ensure availability of rooms, facilities, or services requested by guests.Booking Modifications: Assist guests with modifications or cancellations to their reservations as needed, adhering to company policies and procedures. Payment Processing: Process reservation payments, issue invoices or receipts, and maintain accurate records of financial transactions.Communication: Communicate effectively with guests, colleagues, and other departments to ensure smooth operation and guest satisfaction.Documentation: Maintain detailed records of reservations, guest preferences, and special requests for future reference. Show less

Gurugram, Haryana, India

Manage Reservations: Handle all aspects of reservation management, including receiving and processing booking requests via phone, email, or online platforms. Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and assisting guests with their reservation needs in a professional and courteous manner.Reservation System Operation: Utilize reservation software or systems to input and manage bookings accurately, ensuring all details are recorded… Show more Manage Reservations: Handle all aspects of reservation management, including receiving and processing booking requests via phone, email, or online platforms. Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and assisting guests with their reservation needs in a professional and courteous manner.Reservation System Operation: Utilize reservation software or systems to input and manage bookings accurately, ensuring all details are recorded correctly. Availability Coordination: Coordinate with various departments to ensure availability of rooms, facilities, or services requested by guests.Booking Modifications: Assist guests with modifications or cancellations to their reservations as needed, adhering to company policies and procedures. Payment Processing: Process reservation payments, issue invoices or receipts, and maintain accurate records of financial transactions.Communication: Communicate effectively with guests, colleagues, and other departments to ensure smooth operation and guest satisfaction.Documentation: Maintain detailed records of reservations, guest preferences, and special requests for future reference. Show less

Gurugram, Haryana, India

Developed and executed product strategies, resulting in a 20% increase in market share within six months.Led cross-functional teams to successfully launch five new products, ensuring seamless coordination between engineering, marketing, and sales departments.Conducted market research and competitor analysis, identifying key consumer trends and opportunities, leading to the development of innovative product features.Implemented data-driven decision-making processes… Show more Developed and executed product strategies, resulting in a 20% increase in market share within six months.Led cross-functional teams to successfully launch five new products, ensuring seamless coordination between engineering, marketing, and sales departments.Conducted market research and competitor analysis, identifying key consumer trends and opportunities, leading to the development of innovative product features.Implemented data-driven decision-making processes, leveraging analytical tools to track and optimize product performance, resulting in a 15% increase in customer satisfaction. Show less

Dwarka, Delhi, India

Assisted in managing front desk operations, including greeting and directing visitors,answering phone calls, and resolving customer inquiries promptly and professionally.Collaborated with team members to ensure smooth coordination of office activities, such as organizing and scheduling meetings, maintaining office supplies, and managing incoming/outgoing mail.Conducted research and prepared comprehensive reports on industry trends, competitor analysis, and customer… Show more Assisted in managing front desk operations, including greeting and directing visitors,answering phone calls, and resolving customer inquiries promptly and professionally.Collaborated with team members to ensure smooth coordination of office activities, such as organizing and scheduling meetings, maintaining office supplies, and managing incoming/outgoing mail.Conducted research and prepared comprehensive reports on industry trends, competitor analysis, and customer feedback, contributing valuable insights to strategic decision-making processes.Supported the implementation of new office systems and processes, actively participating in training sessions and providing feedback to optimize efficiency and enhance overall productivity. Show less