Experienced CCNA-certified Network Engineer with over 3.5 years of hands-on experience. Proficient in incident management, meticulous documentation, proactive monitoring, and effective troubleshooting. Possess a deep understanding of routing, protocols, and the OSI/TCP/IP models. Highly motivated to continually expand knowledge and enhance team performance.In my current role, I troubleshoot complex multi-vendor network issues, manage and monitor CDN and SD-WAN infrastructure, and proactively identify and propose solutions to restore network performance. I have successfully handled multiple service events, issues, and tickets within SLA, using my skills in network protocols, devices, and systems. I also have experience in web development, Python , Web based product, PHP, and HTML5, which I gained from my previous internships and trainings. I am motivated by learning new things, collaborating with teams, and delivering quality services to clients. I enjoy working with diverse technologies and domains, and I am always eager to expand my knowledge and skills. I value innovation, professionalism, and customer satisfaction, and I strive to achieve them in my work.