Sumith Pillai Email & Phone Number

Mumbai, MH, IN

Mumbai, Maharashtra, India

• Developed and managed comprehensive project cash-flow analyses to ensure financial accuracy and viability.
• Prepared detailed investor cash-flow reports, enhancing transparency and investor confidence.
• Handling escalation of Fractional Ownership HNI Clients.
• Calculated assured returns, providing stakeholders with reliable investment forecasts.
• Created compelling pitch decks to support project proposals and secure investor funding.
• Conducted thorough research to inform and guide project development strategies.

Maharashtra, India

• Handling ATM Reconciliations, MSP settlements, IMPS & UPI Reconciliations.
• Compliance of customer disputes related to ATM chargebacks, IMPS & UPI Transactions.
• Handled Financial accounting, entry posting related with MSP settlements, customer credit/debit, internal GL booking and analysis of all entries are authorized on the same day. Posting entries in Oracle FlexCube.
• Performing BCP testing for Mumbai location.
• Processed funding of excess cash reported in an ATM to respective agencies on monthly basis, sending written communication and validation of the same.
• Investigating customer claims & issues credit back to the customers, handling high priority customer queries received thru BO/RBI channels.

Thane, Maharashtra, India

1. Responding to over 80 calls daily and 40 customer requests via SLS system and effectivelyhelping the customer as per the requirements.2. Managed tem members and pro-actively engaged with clients in absence of Team leader.3. Maintained and built relationships with customers daily, providing exceptional customer serviceand efficient product deliveries.

Bachelors In Accounts And Finance, Accounting And Finance, A

Activities and Societies: Took part in National Service Scheme during High School and Inter college Quiz competition during my Graduation.

Bachelor In Accounts & Finance, Accounting And Finance, A

High School, Commerce