I am a forward-thinking IT leader with around 25 years of experience in driving strategic innovation, operational excellence, and business value creation. Known for delivering transformative solutions, I have consistently shaped IT strategies that align with business goals, enabling sustainable growth and measurable outcomes across diverse industries.KEY HIGHLIGHTS:1. Led IT practices generating $250M+ annual revenue, delivering $800K in operational savings and reducing compliance risks by $23.4M.2. Strategically advised global organizations through M&A, spin-offs, and digital transformation, enhancing operational efficiency and customer satisfaction.3. Designed and executed cross-functional solutions for $1B+ TCV deals, driving innovation and business value engineering.CORE COMPETENCIES• Strategic Leadership & Transformation: Driving organizational change and aligning IT strategies with business goals.• Service Management Excellence: Expertise in SIAM, ITSM, and ESM, with a focus on process optimization and innovation.• M&A and Spin-Off Advisory: Guiding IT transitions during mergers, acquisitions, and divestitures.• Practice Development & GTM Strategy: Building high-performing practices and implementing successful go-to-market strategies.• Customer Experience Management (CXM): Enhancing client satisfaction and loyalty through innovative solutions.• Innovation & Business Value Engineering: Delivering measurable ROI through cutting-edge technologies and frameworks.• Total Cost of Ownership (TCO) Optimization: Streamlining tools and processes to achieve cost efficiencies.• Strategic Alliances & Ecosystem Building: Establishing partnerships that drive growth and innovation.TRANSFORMATIONAL BUSINESS OUTCOMES:1. Strategic Transformation: Delivered $800K annual savings and 80% MTTR improvement by restructuring service management for a Fortune 100 manufacturing conglomerate.2. Value Optimization: Reduced license non-compliance risk exposure by $23.4M for a US-based insurance company and lowered TCO by $100K annually through tool rationalization.3. Leadership Recognition: Steered LTIMindtree to a “Leader” position in ITSM/SIAM surveys conducted by Gartner, ISG, and Avasant.4. Practice Leadership: Incubated Service Management (SIAM) practices at LTIMindtree, Wipro, and Tech Mahindra, guiding over 75 consulting assignments and shaping IT strategies for global clients.5. P&L Accountability: Managed practices generating $250M+ revenue, maintaining PAT > 20%.
Listed skills include Itil, Pre Sales, It Service Management, It Strategy, and 37 others.