Sumit Jha
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Sumit Jha Email & Phone Number

Author & CxO Advisor | Transformational IT Leader | Strategic Partner for Innovation & Transformation | Driver of Business Value & Operational Excellence | ITIL Ambassador at CXBERRIES
Location: Pune, Maharashtra, India 10 work roles 5 schools
1 work email found @mahindra.com 1 phone found area 858 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email j****@mahindra.com
Direct phone (858) ***-****
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Current company
Role
Author & CxO Advisor | Transformational IT Leader | Strategic Partner for Innovation & Transformation | Driver of Business Value & Operational Excellence | ITIL Ambassador
Location
Pune, Maharashtra, India

Who is Sumit Jha? Overview

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Quick answer

Sumit Jha is listed as Author & CxO Advisor | Transformational IT Leader | Strategic Partner for Innovation & Transformation | Driver of Business Value & Operational Excellence | ITIL Ambassador at CXBERRIES, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at mahindra.com, phone signal with area code 858, and a matched LinkedIn profile for Sumit Jha.

Sumit Jha previously worked as Co-Founder and Director at Cxberries and Practice Head - CFS at Ltimindtree. Sumit Jha holds Ms, Consultancy Management from Birla Institute Of Technology And Science, Pilani.

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Email format at CXBERRIES

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{last}.{first}@mahindra.com
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Profile bio

About Sumit Jha

I am a forward-thinking IT leader with around 25 years of experience in driving strategic innovation, operational excellence, and business value creation. Known for delivering transformative solutions, I have consistently shaped IT strategies that align with business goals, enabling sustainable growth and measurable outcomes across diverse industries.KEY HIGHLIGHTS:1. Led IT practices generating $250M+ annual revenue, delivering $800K in operational savings and reducing compliance risks by $23.4M.2. Strategically advised global organizations through M&A, spin-offs, and digital transformation, enhancing operational efficiency and customer satisfaction.3. Designed and executed cross-functional solutions for $1B+ TCV deals, driving innovation and business value engineering.CORE COMPETENCIES• Strategic Leadership & Transformation: Driving organizational change and aligning IT strategies with business goals.• Service Management Excellence: Expertise in SIAM, ITSM, and ESM, with a focus on process optimization and innovation.• M&A and Spin-Off Advisory: Guiding IT transitions during mergers, acquisitions, and divestitures.• Practice Development & GTM Strategy: Building high-performing practices and implementing successful go-to-market strategies.• Customer Experience Management (CXM): Enhancing client satisfaction and loyalty through innovative solutions.• Innovation & Business Value Engineering: Delivering measurable ROI through cutting-edge technologies and frameworks.• Total Cost of Ownership (TCO) Optimization: Streamlining tools and processes to achieve cost efficiencies.• Strategic Alliances & Ecosystem Building: Establishing partnerships that drive growth and innovation.TRANSFORMATIONAL BUSINESS OUTCOMES:1. Strategic Transformation: Delivered $800K annual savings and 80% MTTR improvement by restructuring service management for a Fortune 100 manufacturing conglomerate.2. Value Optimization: Reduced license non-compliance risk exposure by $23.4M for a US-based insurance company and lowered TCO by $100K annually through tool rationalization.3. Leadership Recognition: Steered LTIMindtree to a “Leader” position in ITSM/SIAM surveys conducted by Gartner, ISG, and Avasant.4. Practice Leadership: Incubated Service Management (SIAM) practices at LTIMindtree, Wipro, and Tech Mahindra, guiding over 75 consulting assignments and shaping IT strategies for global clients.5. P&L Accountability: Managed practices generating $250M+ revenue, maintaining PAT > 20%.

Listed skills include Itil, Pre Sales, It Service Management, It Strategy, and 37 others.

Current workplace

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CXBERRIES
Cxberries
Author & CxO Advisor | Transformational IT Leader | Strategic Partner for Innovation & Transformation | Driver of Business Value & Operational Excellence | ITIL Ambassador
AeroLeads page
10 roles

Sumit Jha work experience

A career timeline built from the work history available for this profile.

Co-Founder And Director

Current

Pune, Maharashtra, India

1. Strategic Leadership: Defined the firm's vision and mission, ensuring alignment with market demands and client success.2. Business Development: Spearheading growth initiatives, building long-term relationships with C-level stakeholders and expanding the client base.3. Consulting Practice Management: Establishing best practices for delivering.

Jun 2024 - Present

Practice Head - Cfs

Pune, Maharashtra, India

1. Led the CFS Practice for the merged entity, managing a team of 1000+ SMEs and driving $250M+ in annual revenue.2. Designed and executed NextGen service offerings and GTM strategies to address evolving market needs.3. Spearheaded presales efforts, delivering transformative, outcome-focused solutions and driving account mining initiatives.4. Achieved.

Apr 2023 - Jun 2024

Practice Head - Siam & Cfs (Process & Tools)

Lti

Pune Area, India

1. Established and scaled the SIAM & CFS Practice, managing 1000+ SMEs and generating $250M+ annual revenue.2. Designed and launched NextGen service management solutions, integrating Customer Experience Management (CXM).3. Spearheaded Go-To-Market (GTM) strategies and optimized delivery frameworks in collaboration with strategic partners.4. Achieved.

Apr 2019 - Mar 2023

Associate Director | Pre-Sales Head: Cfs

Pune Area, India

1. Led presales and NextGen solution development for CFS, encompassing SIAM, ITIL®, ESM, and tools for ticketing, service assurance, analytics, reporting, and automation.2. Conceptualized and developed Cognizant’s proprietary SIAM Framework (DIAL), enabling seamless service integration for global clients.3. Collaborated with research and advisory firms.

Nov 2015 - Mar 2019

Sr. Consultant

Pune

1. Designed strategies for service management offerings, including Transition & Transformation and NextGen ITSM solutions.2. Conceptualized a telecom-specific, cloud-based Service Management platform, aligning with future market demands.3. Provided strategic consulting for establishing Practices/CoEs, shaping IT strategies, and driving organizational.

May 2013 - Nov 2015

Lead Consultant

Pune

1. Led the ITSM & Cloud Computing portfolio, focusing on Point-of-View (PoV) development and Go-To-Market (GTM) strategy creation.2. Shaped innovative service management solutions tailored to client needs, enabling operational and strategic efficiency.3. Provided strategic advisory for ITSM transitions, cloud adoption, and digital transformation initiatives.

Jan 2013 - Apr 2013

Sr. Consultant

Pune Area, India

1. Led Service Mgmt. as part of Innovation Group; Go-To-Market Strategy, service offering conceptualization & design and process & policy framework definition for Cloud practice.2. 25+ consultants as Technology Head and 75+ professionals as Location Head for BSM practice.3. ITIL® Practice & Proficiency building; Performance evaluation & reporting4. Led.

Aug 2006 - Jan 2013

Managing Partner

Developers' Team (A Firm)

New Delhi Area, India

1. Led the Product Design & Consultancy Division, overseeing product visualization, design, development, and implementation.2. Developed strategic business plans, alliances, and innovative models for product and solution delivery.3. Managed end-to-end business development, including client relationship management and contract negotiations, driving.

Jan 2002 - Aug 2006

Engineer – Technical Services

Elkosta Security Systems India (Formerly, Millennium Maritech (Engineers & Consultants))

New Delhi Area, India

1. Designed and implemented tailored technical solutions to meet diverse client requirements.2. Integrated complex systems seamlessly, ensuring functionality and reliability.3. Delivered exceptional customer support, maintaining high client satisfaction and retention rates.

Oct 2000 - Jan 2002

Network Engineer

Academy Of Advanced Computer Education

Patna, Bihar, India

1. Delivered network, software, and system support services.2. Diagnosed and resolved complex technical issues, ensuring minimal downtime for the institute.3. Worked on improving overall performance and reliability.

Jun 2000 - Oct 2000
5 education records

Sumit Jha education

Acse, It

Ibm - Ace

B.E., Electronics

Rajarambapu Institute Of Technology

X And Xii

Oxford Senior Secondary School
FAQ

Frequently asked questions about Sumit Jha

Quick answers generated from the profile data available on this page.

What company does Sumit Jha work for?

Sumit Jha works for CXBERRIES.

What is Sumit Jha's role at CXBERRIES?

Sumit Jha is listed as Author & CxO Advisor | Transformational IT Leader | Strategic Partner for Innovation & Transformation | Driver of Business Value & Operational Excellence | ITIL Ambassador at CXBERRIES.

What is Sumit Jha's email address?

AeroLeads has found 1 work email signal at @mahindra.com for Sumit Jha at CXBERRIES.

What is Sumit Jha's phone number?

AeroLeads has found 1 phone signal(s) with area code 858 for Sumit Jha at CXBERRIES.

Where is Sumit Jha based?

Sumit Jha is based in Pune, Maharashtra, India while working with CXBERRIES.

What companies has Sumit Jha worked for?

Sumit Jha has worked for Cxberries, Ltimindtree, Lti, Cognizant, and Tech Mahindra.

How can I contact Sumit Jha?

You can use AeroLeads to view verified contact signals for Sumit Jha at CXBERRIES, including work email, phone, and LinkedIn data when available.

What schools did Sumit Jha attend?

Sumit Jha holds Ms, Consultancy Management from Birla Institute Of Technology And Science, Pilani.

What skills is Sumit Jha known for?

Sumit Jha is listed with skills including Itil, Pre Sales, It Service Management, It Strategy, Consulting, Change Management, Requirements Analysis, and Business Process.

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