Working on Agile methodology and play a role of Scrum Master in team, Daily Stand-up, Retrospective, Planning & Demo.Functional support of the implementation phase, especially with management and analysis of functional issues, service implementation and documentation.Successfully Developed XTEL trade promotion application in EMCA and APAC region.Documenting the Project Business Blueprints.Implemented a comprehensive end-to-end process for the Distributor Management System and Vendor Management System, resulting in a 30% increase in order accuracy and a 25% reduction in customer complaints, leading to enhanced customer satisfaction and retention.Handled features required for effective Trade Promotional system for Global clients

Working on Agile methodology and play a role of Scrum Master in team, Daily Stand-up,Retrospective, Planning & Demo.Functional support of the implementation phase, especially with management and analysis of functional issues, service implementation and documentation.Documenting the Project Business Blueprints.Implemented a comprehensive end-to-end process for the Distributor Management System and Vendor Management System, resulting in a 30% increase in order accuracy and a 25% reduction in customer complaints, leading to enhanced customer satisfaction and retention.

Streamlined all phases of SDLC, analyzing requirements, and developing business specifications; implemented enhancement and quality assurance testing methodologies resulting in a 40% reduction in defects and a 30% increase in customer satisfaction.Managed requirements from various stakeholders and managing the documents.Conducted gap analysis of the different reports that are being presented to clients to accommodate their requirements for the new enhancements.Acted as a liaison between business area subject matter experts( SME) development team throughout all phases of SDLC

Involved In All The Phases Of SDLC, Requirement Analysis And Business Specification Development Enhancement Quality Assurance Testing Methodologies And Implementation.Managed the configuration setting and supported the development process by functional side.Generated monthly Reports of various departments.